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Elk Grove Toyota
- Car Dealers
- Elk Grove, CA
About this business
Welcome to Elk Grove Toyota. We are proud to be a trusted new and used Toyota dealer serving the greater Sacramento area, valuing customer satisfaction above all else. Our goal is to provide Sacramento, Elk Grove, Roseville and Folsom, CA area drivers with superior service. We promise competitive prices, long-term reliability, and an overall enjoyable experience from sales to service.
Location details
9640 W Stockton Blvd, Elk Grove, CA, 95757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
RecommendedComprar auto Y haser reparaciones
My service man is Anthony . He is a really great service advisor. He’s honest. He tells me to my face like it was, when he identified a problem. Most service advisors are worthless. They don’t even take the time anymore to go over your report with you. Their thing is we send you a link, you read it. The guy before Anthony was extremely disinterested and the rudest. He wouldn’t let me finish my sentences. I was really mad and down on Elk Grove Toyota. But then I got Anthony and he’s wonderful. So is the little girl with the s... read more
Business response:
Hello Ruby, Thank you for taking the time to provide us with your feedback. I am happy to hear Anthony and Cindy are both helpful and kind during your time with us. Whenever you have time please contact me directly at 916-405-8000 and ask to speak with Jeannette Blair. I would like to know who your Advisor was before Anthony. We appreciate your time and your business. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager
Had an appointment, it took really long time for the service. I’ll call and see if we can get out car service at any Toyota.
Business response:
Hi Priscilla, I am concerned to see your review. It looks like we had you in and out in about 30 minutes. If this is not the case or if there were any other issues please contact me directly at 916-405-8000 and ask to speak with Jeannette Blair. Your satisfaction is extremely important to us. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager
I did a oil change before a few days , and after you guys finished and wash the car , i saw something wrong with the front bumper its was move out from the car body , “ probably broke the bracket, I called the manager he just pushed it back,, lol he thought he did something “ MAGICAL “ i felt so bad , but the thing here is it’s kept move out and his magic doesn’t work so far !! Will never back to your service!!! Try to learn a new magic 🪄 ways to fix what you guys broke ✌🏻 👎👎👎👎👎👎👎👎👎👎
Business response:
Hello Fadi, I truly apologize for your experience. Please contact me at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask to speak with Jeannette Blair. I would like to have our Body Shop Representative take a look at your vehicle and see what we can do to help. I will also try calling you this morning. I hope to speak with you soon. Sincerely, Jeannette Blair Customer Relations Manager
Took my car in for service yesterday. As I was driving home, I noticed my passenger side mirror is wobbling. Took it back today and was told they didn't do it. Of course. They said there's a clip missing and it's normal wear and tear. Totally coincidental that it just happened after them servicing it. Especially when I don't drive anywhere right now due to quarantine. The manager couldn't even be bothered to come speak with us. But the man "helping" us said "to make it right" they would sell us the $86 part and do the labor ... read more
Business response:
Hello Sheena, I apologize for your experience with us. When you have a moment please contact me at 916-405-8000 and ask to speak with Jeannette Blair. I would like the chance to make things right. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager
First time getting service in Sacramento area after a long day of waiting for service in a previous dealership since 9:30am till 1:20pm and wasn’t satisfied and I was really ready to call it a day..! I decided to try a different location before heading home. Elkgrove Toyota gave me a different experience and hands down all the staff had the best customer service! I’m so thankful and amazed of the quality, professional attitude, and kind customer service since the moment they picked up my phone call all the way out the door..... read more
Business response:
Hello Audrina, Thank you for choosing Elk Grove Toyota. I am thrilled to hear you had an excellent experience from start to finish. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
My first time there. Everyone was so nice! Explained to me the process and had car ready sooner than promised.
Business response:
Hello Paulie, Thank you for giving Elk Grove Toyota a chance. We are happy to hear that you enjoyed your time with our friendly staff. We look forward to see you see you again soon. Sincerely, Jeannette Blair Customer Relations Manager
Great as expected. Thank you for your service.
Business response:
Hi Chris, I am happy to hear your service was great as you expected. Thank you for your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
Good experience to come here esp my service i give five star for the service and its fast
Business response:
Hi Rosana, Thank you so much for your kind review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
Frequently asked questions about Elk Grove Toyota
How is Elk Grove Toyota rated?
Elk Grove Toyota has a 3.7 star rating with 1,289 reviews.
When is Elk Grove Toyota open?
Elk Grove Toyota is open now. It will close at 8:00 p.m.
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