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Elk Grove Toyota
- Car Dealers
- Elk Grove, CA
About this business
Welcome to Elk Grove Toyota. We are proud to be a trusted new and used Toyota dealer serving the greater Sacramento area, valuing customer satisfaction above all else. Our goal is to provide Sacramento, Elk Grove, Roseville and Folsom, CA area drivers with superior service. We promise competitive prices, long-term reliability, and an overall enjoyable experience from sales to service.
Location details
9640 W Stockton Blvd, Elk Grove, CA, 95757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
RecommendedThe new service facility is great and the still wash your car after the service is cmplete
Business response:
Hello Teena, I am glad to hear that you enjoyed our new Express Maintenance facility. Thank you so much for your business and your time. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
I need a replacement of the rear brakes for My wife’s 2008 Toyota Yaris. On August 17, at 8:00 am I called Toyota Elk Grove service, and I was given a quote for about $280 to $350 ( include rear brake parts and labor). I was planning to schedule an appointment with them but the Service Rep told me that the earliest they can schedule me for the service is August 25th because they are booked. I told her I will called another place since I want it done sooner. I then called Toyota Maita, and was given a quote for about $450 and... read more
Business response:
Hello Kyle, I apologize for your experience. I am sure there was a mix up since they cannot charge a customer whatever price they would like. There are set prices. I will speak with my Service Director first thing tomorrow morning and then I will call you. I apologize for the Service Rep and the Service Advisor. I will get to the bottom of this. This is not the way we do business and we absolutely care about your time and your satisfaction. I look forward to speaking with you around 8:30am tomorrow morning. Sincerely, Jeanne... read more
Great service. Got me in and out quickly.
Business response:
Hi Brett, I am glad to see that you received great service in a short amount of time. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
I went and scheduled for 5k service and it was a disaster. I drop by car at 8am and got no update until 5pm and told me my car wasn’t ready until the next day. So I came and got the loaner then picked up my car the next day. They didnt washed my car, my sticker for the oil change was not done and worst as soon as I got home today my battery light was on. So I am worried that they didn’t even checked my car right. I tried calling And left a voicemail and got no response. Now I have to make an appointment despite my busy sched... read more
Service was exemplary. Mark was extremely friendly and helpful. A wonderful place to do business. The whole facility was super clean.
Business response:
Hello Amanda, Thank you so much for your kind review. I am happy to hear that Mark was friendly and helpful during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
The service department at Elk Grove is 1st class. I had lost my keys and I needed to purchase a new key and have it reprogrammed. Anthony made sure that I felt that I would be in good hands. The tow company was almost 4 hours late on delivering my vehicle. But Anthony continued to reassume me that I was in good hands and I will be taken care of. I was in and out the same day all thanks to Anthony.
Business response:
Hello Luz, Thank you so much for your kind review. I am happy to hear that Anthony was able to make you feel comfortable and calm during a rough process. I will be sure to share your review with him. Thank you again for this review and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
Two years ago, I bought my 2018 C-HR premium off of the showroom. Yesterday, I upgraded to a 2020 Toyota RAV4 TRD. Can I say I got it off the showroom too!!! Happy girl! Love the services provided!
Business response:
Hello, Congratulations on your new 2020 Toyota RAV4 TRD. We hope you enjoy many new adventures in your new car. Thank you for your continued business and for this amazing review. We are here any time you need us. Sincerely, Jeannette Blair Customer Relations Manager
They were friendly and helpful!
Business response:
Hello Shelly, Thank you so much for your kind review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
I had a great car buying experience at Elk Grove Toyota. Both the sales and the financing staff were professional, knowledgeable, and courteous. I like direct answers to my questions, and they provided them without playing any of the car dealership "games." I appreciated it.
Business response:
Hello Curtiss, Congratulations on your new vehicle. We are happy to hear that our staff was professional, knowledgeable and courteous. Thank you for your time and your business. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
Frequently asked questions about Elk Grove Toyota
How is Elk Grove Toyota rated?
Elk Grove Toyota has a 3.7 star rating with 1,287 reviews.
When is Elk Grove Toyota open?
Elk Grove Toyota is closed now. It will open at 9:00 a.m.
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