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Elk Grove Toyota

3.7

About this business

Welcome to Elk Grove Toyota. We are proud to be a trusted new and used Toyota dealer serving the greater Sacramento area, valuing customer satisfaction above all else. Our goal is to provide Sacramento, Elk Grove, Roseville and Folsom, CA area drivers with superior service. We promise competitive prices, long-term reliability, and an overall enjoyable experience from sales to service. 

Location details

9640 W Stockton Blvd, Elk Grove, CA, 95757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
3.71,287 reviews
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GymN's profile image
2 years ago

Kept being passed off to people who could offer no assistance, rather being told “it’s still in reconditioning”. Now as I prepare to go to the appointment made during this debacle to see and purchase the vehicle is No Longer Available! 

Mike's profile image
2 years ago

Great experience at elk Grove Toyota. Nice and friendly staff to work with in driving to purchasing the car. 

Business response:

Thank you for taking the time to tell us about your experience! We are grateful for your business! 

localdan's profile image
localdan 
2 years ago

Very helpful and courteous dealer 

wilson's profile image
2 years ago

Is great 

ELI N.'s profile image
ELI N. 
2 years ago

The worse dealership to take your car in for maintenance and body work. I took my Toyota Tundra 1794 Edition for body work after my truck was a victim of vandalism. Elk Grove Toyota Certified Body Shop not only caused more damages to my rear bumper upon picking it up but they also don't cover the rest of your car/truck to paint; I had spend another $1000 to detail the inside and outside out of my own pocket. The deductible was $500; however, they raised that to $1000. Since, the mechanics/body work mechanics are highly unrel... read more

Business response:

Hello ***,I apologize for your experience. I have spoken with our Body Shop Manager about your concerns. If there is any work not done or not done correctly we urge our customers to bring it to our Body Shop Managers attention so we can address their concerns. You are more than welcome to bring it by and show them any issues you believe they should have repaired. They will be able to address them or explain why they were not done. I apologize for any inconvenience. We do stand by our work and we will take responsibility for ... read more

ELI N's profile image
ELI N 
2 years ago

The worse dealership to take your car in for maintenance and body work. I took my Toyota Tundra 1794 Edition for body work after my truck was a victim of vandalism. Elk Grove Toyota Certified Body Shop not only caused more damages to my rear bumper upon picking it up but they also don't cover the rest of your car/truck to paint; I had spend another $1000 to detail the inside and outside out of my own pocket. The deductible was $500; however, they raised that to $1000. Since, the mechanics/body work mechanics are highly unrel... read more

Business response:

Hello ***,I apologize for your experience. I have spoken with our Body Shop Manager about your concerns. If there is any work not done or not done correctly we urge our customers to bring it to our Body Shop Managers attention so we can address their concerns. You are more than welcome to bring it by and show them any issues you believe they should have repaired. They will be able to address them or explain why they were not done. I apologize for any inconvenience. We do stand by our work and we will take responsibility for ... read more

mtharon's profile image
mtharon 
2 years ago

Quick to respond. 

Gary's profile image
2 years ago

Wouldnt work with me a few follow ups, told them that i would like a tonneau cover on the truck couldn’t help me out. Said they would be in touch never heard back. Obviously i didnt buy from them. 

Michelle S's profile image
Michelle S 
2 years ago

We were looking at a ****** Hybrid Highlander to buy. Due to the demand, we put our name on a wait list about 2 months ago with the understanding that it would take some time for it to come in. We checked on this waitlist since the total time frame given was 3 months. The person in charge of this list asked if we had a trade-in; we do not because a squirrel nested in our old car and totaled it from the damage. This person said they prioritized those with trade-ins on this list. This policy wasn't in place when we put our nam... read more

Frequently asked questions about Elk Grove Toyota

How is Elk Grove Toyota rated?

Elk Grove Toyota has a 3.7 star rating with 1,287 reviews. 

When is Elk Grove Toyota open?

Elk Grove Toyota is closed now. It will open at 9:00 a.m. 

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