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Elgin Hyundai
- Car Dealers
- Elgin, IL
About this business
At Elgin Hyundai, we understand that every car buyer is different. That’s why our sales associates offer a personalized approach to each of our customers, with the ultimate goal of helping them leave informed and comfortable with their choice. We carry the latest and greatest from the Hyundai line in our inventory of new cars for sale. That includes the Tucson, Palisade, Sonata, Santa Fe, and much more. You’re also sure to find several high-quality pre-owned and certified pre-owned vehicles at our used car dealer... read more
Location details
1200 E Chicago St, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
any issues with the dealership were promptly resolved to my satisfaction
Very prompt, persistent without being pushy.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
First of all, I am very satisficed with the car. But the dealership is way too busy for me. I had to deal with 3 employees till I was done and out. The communication between them needs improvement. It took over 4 hours till the deal was done. And on the end they had nobody to mount my licence plate on my new car. The paperwork was incomplete and it took me another day afterwards to straighten that out with the help of the General Manager. I personally like a smaller operation better and just deal with one sales person - less... read more
Business response:
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Awesome people
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Worse SALES REPS! They waste your time and are very unprofessional. During quarantine I decided to shop around for a new car, tried to do all the process online to save myself some time. I got correspondance back by one of their reps saying that I was approved and was ready to complete purchase process. They agreed to pay for my Uber ride from the city, which was about almost $90.00 dollars. After traveling 45 minutes to the dealer they came up with the conclusion that somehow I wasn't approved. James Urso agreed to cut me a... read more
Having gotten oblique or zero answers to direct questions I've asked other car dealers via CarGurus, it was refreshing to get a straight answer to a straight question, from Elgin Hyundai.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Very thorough, they followed up quite a bit
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
They reached out but I didn't move forward with the car as I decided on something else. Was a good experience and not pushy.
Business response:
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Elgin Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Do not count on their words unless they give you a printed offer. I had an offer which wouldn’t work for me. I talked to them over the phone and ask them if the price was negotiable I would stop by to buy the car and they were like: “If you’re serious stop by and we can get to the numbers that work out for you”. I drove all the way to the dealership and they did not honor what they had said over the phone. Not even a dollar less than my printed offer.
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Frequently asked questions about Elgin Hyundai
How is Elgin Hyundai rated?
Elgin Hyundai has a 4.2 star rating with 3,854 reviews.
When is Elgin Hyundai open?
Elgin Hyundai is closed now. It will open at 9:00 a.m.
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