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Elgin Hyundai
- Car Dealers
- Elgin, IL
About this business
At Elgin Hyundai, we understand that every car buyer is different. That’s why our sales associates offer a personalized approach to each of our customers, with the ultimate goal of helping them leave informed and comfortable with their choice. We carry the latest and greatest from the Hyundai line in our inventory of new cars for sale. That includes the Tucson, Palisade, Sonata, Santa Fe, and much more. You’re also sure to find several high-quality pre-owned and certified pre-owned vehicles at our used car dealer... read more
Location details
1200 E Chicago St, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My salesman Steve was very nice to deal with took the time to sell me a truck! I would highly recommend Thanks
Business response:
We appreciate the kind words, Bill. We look forward to seeing you again in the future! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
I think Ed the finance manager is a joke hidden fees acts like customers are bothering him also went in to finance a vehicle with my mom as a co signer found out later they put her as a the primary when I told them that is not what I wanted no one seems to give a care also was there for 9 hour to buy a vehicle thats a little excessive all of them are vultures praying on people who don't know any better
Purchased a used car (2016 Sante Fe) from this dealership in late June, and it came with a faulty motor. I understand that the car is used so I could not expect something in perfect condition. The salesperson pushed this car on me although I was a tad hesitant. Now on month 5, the engine is completely busted and the dealership is unwilling to do anything for me. They told me to replace the engine would cost $9K. Now I am left to make payments on a car that is no longer working. The most horrible customer service I have exper... read more
Very unprofessional and rude service here, and a lot of inconsistency. if anyone is looking to finance a car they have to do it on their own cause this dealership scams customers, lies to customers and lies to the bank. my experiences First,when I financed a vehicle I was the last customer in the dealership because it took over 4 hours to process, it should not take that long to process a USED vehicle especially when there were no other customers in the dealership. they did this on purpose because by the end I was so tired a... read more
They went above and beyond, thank you Abbas
This dealership sold me a car without any catalytic converter’s on it when I found out about it and bring the car back to them they said there was catalytic converter’s on there and I took them off which is a lie. So they sold me a car in Illinois which is against federal law to sell a car without Catalytic covers on it! Now they won’t take any responsibility for it! I was born and raised in Chicago lived in Illinois my whole life I know all about the missions test so why would I take the cattle catalytic converter’s off my ... read more
I asked for pictures of the vehicle and they would not send them to me, instead they called me relentlessly throughout the day and night trying to get me to just come see it. They are 2 hours away from me. When I finally told them I asked them for pictures several days earlier, I'm looking elsewhere. They told me they will send me the pictures..... NOPE! NOT INTERESTED
Business response:
Rebecca, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Slammed me with 100s if responses from 5-7 different people. Not a transparent communication process with all different information.
Business response:
That is not the kind of experience we seek to provide, Terri. Please call us when you can so we can address this together. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Sales rep was very quick to respond and answer my questions.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was helpful and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Frequently asked questions about Elgin Hyundai
How is Elgin Hyundai rated?
Elgin Hyundai has a 4.2 star rating with 3,854 reviews.
When is Elgin Hyundai open?
Elgin Hyundai is closed now. It will open at 9:00 a.m.
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