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Elgin Hyundai
- Car Dealers
- Elgin, IL
About this business
At Elgin Hyundai, we understand that every car buyer is different. That’s why our sales associates offer a personalized approach to each of our customers, with the ultimate goal of helping them leave informed and comfortable with their choice. We carry the latest and greatest from the Hyundai line in our inventory of new cars for sale. That includes the Tucson, Palisade, Sonata, Santa Fe, and much more. You’re also sure to find several high-quality pre-owned and certified pre-owned vehicles at our used car dealer... read more
Location details
1200 E Chicago St, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Quick response. Car ready to go before I got there. Very helpful, very friendly! Highly recommend!
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care!Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
So far so good. Salesman very polite and knowledgeable.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
I took a risk to acquire the exact make and model I was looking for. It was out of state, I didnt have time to drive down and look at it in person. Eglin Hyundai went above & beyond to fulfill my needs, and it was exactly the quality I was promised. They financed me with fairness & integrity. Delivered the car to my door as quickly as they could. I would recommend Elgin Hyundai to anyone I care about.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Helpful, straight forward.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
We bought the vehicle but they wanted to charge $194xx with tax when they were asking on Cargurus and their web site $14789 w/o tax and title. Finally settled on more then we should have paid but we made the 2 1/2 hr drive. Few other things that didn’t get done that was talked about with salesperson, floor mats, Sirius radio, vehicle detailed before arrival. Pretty disappointed
Business response:
We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution.Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
At 2:45 PM they told me, over email, the car would be out front and ready to drive when I arrived between 5:30-6:00 PM. When I arrived at 6:00, the car salesman made up 4 lies straight to my face telling me: 1. Give us a minute, we’re pulling up the car now. 2. 5 minutes later he said: “I can’t find the guy who has the keys, so give me a minute.” 3. He comes back 5-10 minutes later telling me “The guy was out filling up the gas tank and he’ll be back shortly.” 4. 5 minutes later walks in the door and says “I found the guy wi... read more
Business response:
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Good price with some issues. Tires in front were good but tires in rear were old and dry rotted. Had to buy new tires. When brakes are applied there is a shimmy which is a rotor out of round. Mentioned to dealer said nothing wrong? After buying checked air cleaner and it looked like it had never been changed so had to replace. No sound amplifier was doa but dealer replaced. Needed front end aligned as it was pulling to left. Dealer aligned front end. Supposedly the dealer inspected everything but I really wonder. Should have... read more
Business response:
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you.Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
We worked together to come to an agreement. They fixed things that needed fixing
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Very pleasant. All staff were very nice, kind and respectuful.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!Sincerely,Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Frequently asked questions about Elgin Hyundai
How is Elgin Hyundai rated?
Elgin Hyundai has a 4.2 star rating with 3,877 reviews.
When is Elgin Hyundai open?
Elgin Hyundai is closed now. It will open tomorrow at 9:00 a.m.
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