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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The apartment is very nice and I really appreciate the updated utilities. Just a few small dings and scratches that I’ve noticed since moving in but nothing major.
Business response:
What a wonderful validation of our team's hard work! Thank you for sharing your satisfaction.
Verified Renter The office has gotten so much better with answering calls and assisting with questions. The neighborhood is quiet and maintenance is very helpful
Business response:
It is indeed our pleasure to provide an outstanding place for you to call home! If you need anything at all, please feel free to reach out.
Verified Renter Lived here for three years in two different units. Quite neighborhood close to uptown and the university area. Big spacious unit, with big patio and big inside storage area
Business response:
We strive each and every day to offer a comfortable experience in our community, and we are humbled by your high rating!
Verified Renter My experience at this community has been great! The greenway has to be my favorite thing! So close and a nice way to get out doors to walk my dogs
Business response:
We are pleased to receive your vote of confidence! Thank you.
Verified Renter Very dog friendly. I like that they have lots of green areas and access to greenways. We are very active so we love walking with our dog inside the neighborhood and in the greenway.
Business response:
We strive to provide a true haven for our residents to enjoy. Thank you for recognizing our efforts with your outstanding rating!
Verified Renter Below average apartment for the price. Definitely not worth it. Can’t wait to leave when my lease is up because they’re only gonna increase the rent…again.
Business response:
We appreciate your review, Rebecca. Providing competitively priced apartment homes is a priority, and we are sorry to learn about your dissatisfaction. Please call or stop by the office so our team can get additional details on how we can uplift your experience. Thank you.
Verified Renter I really love my apartment so far. It seems to be a quiet and safe location. No major issues. Leasing staff and property manager are great! Just waiting on a work order other than that I’m pleased so far.
Business response:
We are so proud to know that you have such a favorable opinion of our community. Thank you for taking the time to show your support!
Verified Renter Here three years and had no problems with management or maintenance. New management team has been diligent with the upkeep of the property fixing the front gate entrance. Good place to live. Located close to I-85 in the university city area
Business response:
We are delighted to hear that we have surpassed your expectations for service and responsiveness! The comfort and satisfaction of our residents are our priority, so your comments are a huge encouragement for us. Thank you for your glowing review.
Verified Renter My experience has been a nightmare. Getting things repaired is nearly impossible. Service requests that I submitted in November & December of 2022 are just now being fixed after having to report them to the City of Charlotte. If you need any repairs done, good luck. Word of advice, screenshot everything!
Business response:
Thank you for your review and relaying your concerns about our responsiveness to your maintenance inquiries. We want to learn more about your experience so that we can take appropriate action and resolve these matters as soon as possible. We will be glad to speak with you directly, so please contact our regional customer care group at TheCarolinas@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from yo... read more
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 522 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is closed now. It will open tomorrow at 1:00 p.m.
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