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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter It’s amazing here. I absolutely love the community and everything that it has to offer. The community is very quiet, laid back and clean. The leasing team is awesome.
Verified Renter Everything is such so cozy and relaxing I can’t stay away from my apt. I might lose my jobs behind it…jkjk. I wouldn’t do that. The neighborhood is pretty and spacious beyond imagination. The staff are always friendly and nice. Assisting to my problems with patients and understanding.
Business response:
It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know.
Verified Renter I have just renewed my lease as I’ve had a decent experience living here. I do think that maintenance request are not completely up to part and needs improvements.
Business response:
Your comfort and satisfaction are our priorities, and we are glad it shows! Thank you.
Verified Renter Lackluster apartments for the price. Water is always being turned off. But they never do anything to make up for the inconvenience to the residents
Business response:
Rebecca, we work hard to make our community a great place to live, and we would appreciate an opportunity to address your concerns. Please give us a call or stop by the office when you have a moment.
Verified Renter Not a bad place to live maintenance is fast and Omar from the office is amazing. Pool, gym and gym restrooms are usually a little out of order from older gym equipment or missing weights to no toilet paper or hand soap ever being in the restrooms.
Business response:
It is a lovely day when we know a resident is truly comfortable and satisfied in their living experience here. Thank you!
Verified Renter I have loved everything about this property since day 1 and im so glad to call this place my home! Australia handled my entire process and she was amazing. The. neighborhood is always quiet and always clean.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter The front office staff is great as usual. However, though the maintenance technicians are very friendly they do not follow through. My heater has been malfunctioning. The maintenance tech from the neighborhood came on Tuesday and tried fixing it. He couldn't nor could he get a hold of his supervisor to help. He then stated that he would try to come back that day and if not the next day, with his supervisor. Today is Friday and no one has come or called. I contacted the front office and was told I would be on ... read more
Business response:
Christal, we are genuinely sorry for any disappointment you encountered with the thoroughness of our maintenance response. We understand the importance of a fully functional HVAC system and are eager to ensure this is resolved once and for all. Please feel free to reach out again to the office with your thoughts.
Verified Renter An okay place to reside. I have been here three years now and it’s been pretty uneventful. Apartments can use some updating though that’s for sure
Business response:
Rebecca, thank you for your review. Our team is constantly reevaluating our offerings so we may offer the best possible living experience for the best price, if you would like to offer suggestions on how we may further enhance your home, please feel free to stop by or call our office.
Verified Renter I have not had too many issues and I am enjoying my residence. I plan to renew my lease this year. My kids enjoy their space as well and have plenty of room to play.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.4 star rating with 567 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is open now. It will close at 6:00 p.m.
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