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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Not a bad place to live maintenance is fast and Omar from the office is amazing. Pool, gym and gym restrooms are usually a little out of order from older gym equipment or missing weights to no toilet paper or hand soap ever being in the restrooms.
Business response:
It is a lovely day when we know a resident is truly comfortable and satisfied in their living experience here. Thank you!
Verified Renter I have loved everything about this property since day 1 and im so glad to call this place my home! Australia handled my entire process and she was amazing. The. neighborhood is always quiet and always clean.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter The front office staff is great as usual. However, though the maintenance technicians are very friendly they do not follow through. My heater has been malfunctioning. The maintenance tech from the neighborhood came on Tuesday and tried fixing it. He couldn't nor could he get a hold of his supervisor to help. He then stated that he would try to come back that day and if not the next day, with his supervisor. Today is Friday and no one has come or called. I contacted the front office and was told I would be on ... read more
Business response:
Christal, we are genuinely sorry for any disappointment you encountered with the thoroughness of our maintenance response. We understand the importance of a fully functional HVAC system and are eager to ensure this is resolved once and for all. Please feel free to reach out again to the office with your thoughts.
Verified Renter An okay place to reside. I have been here three years now and it’s been pretty uneventful. Apartments can use some updating though that’s for sure
Business response:
Rebecca, thank you for your review. Our team is constantly reevaluating our offerings so we may offer the best possible living experience for the best price, if you would like to offer suggestions on how we may further enhance your home, please feel free to stop by or call our office.
Verified Renter I have not had too many issues and I am enjoying my residence. I plan to renew my lease this year. My kids enjoy their space as well and have plenty of room to play.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter The apartments are quiet. I do wish the gym and pool area were more updated. Overall great maintenance staff and office staff. Sometimes ppl leave there trash out.
Business response:
We are glad you have been impressed with our apartment community. Thank you for the many stars!
Verified Renter Very quiet neighborhood with lovely commodities. The valet trash is very convenient as well as the car washing station & dog washing station.
Business response:
We strive to provide a true haven for our residents to enjoy. Thank you for recognizing our efforts with your outstanding rating!
Verified Renter I have never lived somewhere they shut the water off so much. It happens so often they really need to update the water system or something idk
Business response:
Hi Rebecca, we appreciate your patience with the water and our maintenance projects. We always try to give as much notice as possible, and we welcome any questions you may have. Please do not hesitate to contact us in the office if you would like to chat.
Verified Renter Everyone in the office was great and very helpful. Moving in was a breeze and i felt right at home. I would definitely recommend moving here to anyone.
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 554 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is open now. It will close at 6:00 p.m.
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