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Elan at Mallard Creek Apartment Homes

3.3

About this business

Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more

Location details

2305 New England St, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.3522 reviews
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Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Elan is located right near Longhorn, dollar tree and food lion it is such a convenience to be close to those places literally walking distance 

Business response:

Shavoyah, we are so glad to hear that our location is just right for you! Thank you for sharing your convenient living experience with us. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter It’s ok! Like everything in the world, it has its ups and downs. It could use some improvements. Staff is ok. Maintenance guys are great. Simply it’s ok! 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter It’s amazing here. I absolutely love the community and everything that it has to offer. The community is very quiet, laid back and clean. The leasing team is awesome. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Everything is such so cozy and relaxing I can’t stay away from my apt. I might lose my jobs behind it…jkjk. I wouldn’t do that. The neighborhood is pretty and spacious beyond imagination. The staff are always friendly and nice. Assisting to my problems with patients and understanding. 

Business response:

It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know. 

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Realpage A. 
11 months ago

Verified Renter I have just renewed my lease as I’ve had a decent experience living here. I do think that maintenance request are not completely up to part and needs improvements. 

Business response:

Your comfort and satisfaction are our priorities, and we are glad it shows! Thank you. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter Lackluster apartments for the price. Water is always being turned off. But they never do anything to make up for the inconvenience to the residents 

Business response:

Rebecca, we work hard to make our community a great place to live, and we would appreciate an opportunity to address your concerns. Please give us a call or stop by the office when you have a moment. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter Not a bad place to live maintenance is fast and Omar from the office is amazing. Pool, gym and gym restrooms are usually a little out of order from older gym equipment or missing weights to no toilet paper or hand soap ever being in the restrooms. 

Business response:

It is a lovely day when we know a resident is truly comfortable and satisfied in their living experience here. Thank you! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I have loved everything about this property since day 1 and im so glad to call this place my home! Australia handled my entire process and she was amazing. The. neighborhood is always quiet and always clean. 

Business response:

We are truly honored that you hold our community in such high esteem! Thank you for letting us know. 

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Realpage A. 
a year ago

Verified Renter The front office staff is great as usual. However, though the maintenance technicians are very friendly they do not follow through. My heater has been malfunctioning. The maintenance tech from the neighborhood came on Tuesday and tried fixing it. He couldn't nor could he get a hold of his supervisor to help. He then stated that he would try to come back that day and if not the next day, with his supervisor. Today is Friday and no one has come or called. I contacted the front office and was told I would be on ... read more

Business response:

Christal, we are genuinely sorry for any disappointment you encountered with the thoroughness of our maintenance response. We understand the importance of a fully functional HVAC system and are eager to ensure this is resolved once and for all. Please feel free to reach out again to the office with your thoughts. 

Frequently asked questions about Elan at Mallard Creek Apartment Homes

How is Elan at Mallard Creek Apartment Homes rated?

Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 522 reviews. 

When is Elan at Mallard Creek Apartment Homes open?

Elan at Mallard Creek Apartment Homes is open now. It will close at 5:00 p.m.  

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