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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter It took a minute but Jerry was diligent and guided me through the application creating a seemly smooth process. Overall the staff was easy to talk with and was quick to answer any question that I had. My apartment was just what I expected, very clean and everything was in tact.
Verified Renter We were not informed on how long the application process will and can take. Also the unit applied for was not available and we were not shown the available units we could choose from(on the website it shows at least 2 other available units). They put us in a unit comparable to the price of the unit we applied for. The apt they gave us has water damage on the ceiling. It should be painted again. The positive, the leasing agent, did his best, he stayed late and even went in and wiped down what he could in the a... read more
Business response:
Priscilla, thank you for your patience. We are glad that your home is now comfortable and functional. Please do not hesitate to reach out if there is anything else in need of our attention. We look forward to restoring your confidence in our community.
Verified Renter The staff is what make this place great. They are always courteous and kind, helpful. They always keep you up with the community news thru emails.
Business response:
Thank you for sharing your satisfaction with our community! If we can do anything for you, please let us know.
Verified Renter The staff was very welcoming and made the move-in process smooth. I didn’t get a chance to meet my neighbors yet, but I did meet some fellow pet parents, which was nice. So far, it’s been a good experience!
Business response:
Our team strives to provide a superior living experience for our residents, and your rating indicates that we are succeeding. Please do not hesitate to connect with us anytime we may be of service.
Verified Renter The community is quiet for the most part and I like that fact that the leasing office is open on Saturday all day. The staff has always been nice.
Business response:
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
Verified Renter It’s been a wonderful experience. Quiet neighborhood and very comfortable. The convenience of the local grocery stores, Walmart, Walgreens etc. everything is within distance. Overall it has been a great 4 months of living here.
Business response:
We are glad you have been impressed with our apartment community. Thank you for the many stars!
Verified Renter Customer service was very good and helpful . All the information was precise and on point. They let me know what was going on in the apartment they may need some looking into.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter Was a little hesitant when first going through the process because of communication issues, but glad I made the move. Leasing manager named Goldie made everything easy and took any anxiety out of the leasing process. Minor touch ups were needed in the apartment which she had completed the same day! Very pleased with the move at this point.
Business response:
We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come.
Verified Renter Lately maintenance has been a lot slower. It took me about four weeks to get a lightbulb change in my room because my ceilings are vaulted and I did not have the ladder needed and neither did they for the property. I had to continually follow up around the same time, my heater downstairs stopped working that took them two weeks to come and fix and when they finally did, it worked for a couple of hours and then stopped. I have tried calling the office however that’s also really hard to get a hold of and if you... read more
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 522 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is closed now. It will open at 9:00 a.m.
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