This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Just moved in no complaints thus far . The layout of the space is great. The welcome gift from the office was a great touch with some key move in essentials
Business response:
Your happiness is always our goal! We appreciate your support.
Verified Renter I lived in the Elan community for a year now. So far I love it. There are some noise issues with neighbors but that is the only negative issue to report.
Business response:
It is fantastic to know that our team and our community have made such a great impression on you! We appreciate the high rating.
Verified Renter Lots better with new people and management and maintenance is so kind and prompt. Especially the one guy always cleaning by the trash sweetest dude ever
Business response:
Amanda, thank you for sharing your positive experience at Elan at Mallard Creek Apartment Homes! We appreciate you recognizing the hard work of our team and their commitment to our community. We're glad you're enjoying the improvements.
Verified Renter Great place to live. Quiet and clean community. Maintenance responds timely. Management team is helpful when needed. Never had any problems.
Business response:
It is a lovely day when we know a resident is truly comfortable and satisfied in their living experience here. Thank you!
Verified Renter Everyone made sure things went smoothly. Even when there was a mistake the staff was more than willing to help make things right. The community is peaceful and friendly
Verified Renter Things are always broken, but maintenance staff nice. Office staff could be more communicative, helpful and supportive. When we first moved in they stated our apartment was cleaned by a cleaning crew but that couldn’t be further from the truth. Dust everywhere, stained ceiling, walls and floors, broken and unfinished appliances.
Business response:
Elaina, thank you for complimenting our friendly maintenance team. That said, we want all aspects of your residency to be enjoyable, and we deeply regret if you ever had an interaction with our team that was anything less than pleasant. This is not how we aim to serve our valued residents, and we would appreciate an opportunity to learn more so we can take appropriate action. When you have a moment to talk, please call or stop by our office.
Verified Renter It is always something with these apartments I should have followed my instincts and moved vs. renewing my lease. The residents are not considerate of noises & there is always just “patch work” when repairs are needed. All of a sudden no one knows anything about quiet hours. I’m so glad I’ll be ending my lease soon.
Business response:
Hi Ariana, your satisfaction is important to us, so we appreciate your review. We expect our residents to be mindful of their neighbors, so we are sorry to learn you have experienced otherwise. We are committed to uplifting your experience, so please give us a call or stop by our office for a chat. Thank you!
Verified Renter Slow process but it’s going. I’m being patient I know it will work out staff appears to be nice and friendly. I’m still waiting to move in tho!
Business response:
Tracy, we appreciate your patience, and we share your excitement for the day you can move in! If you have any questions in the meantime, please don't hesitate to give us a call or stop by the office.
Verified Renter The property is just so beautiful! I fell in love immediately with the tall ceilings and the amount of space that’s provided in my unit. I have a two bedroom two bath apartment(B2 Floor Plan). If you’re looking for a new home, this is the place to be!
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.4 star rating with 559 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com