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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Great place so far just waiting on some renovations from maintenance and we’ll be good to go I love what the community has to offer and it’s nice and quiet
Business response:
We are thrilled you have been impressed with our relaxing community and atmosphere, Shavoyah! We want to ensure that your home is in working order, so please feel free to get in touch with our office for any updates on these renovations. Thanks for reaching out!
Verified Renter Over all it’s quiet and convenient to get places. But the trash in the breezeways is terrible. I wish there was a better solution. Maintenance is also supper friendly and work to ensure things are fixed in a timely manner
Business response:
Latisha, we love knowing that you have been enjoying our relaxing atmosphere, convenient location, and hardworking maintenance team! We will work to improve the cleanliness in our community spaces, and please do not hesitate to get in touch with any further feedback for us.
Verified Renter This place has been so problematic in the 2 months we have lived here. I would not recommend this place to anyone. Something new breaks every week. New problem this week is rodents.
Business response:
Imany, we appreciate your feedback as a new resident of our community and are sorry to hear about the concerns you have faced during your two months here. We would be glad to assist with your maintenance and pest control concerns and invite you to contact us in the office at your earliest convenience. Thank you, and we look forward to speaking with you soon.
Verified Renter I’ve been here four years and always gave stellar reviews. But lately with quick turnovers of Management and Maintenance things have not been so great. Tenants are leaving garbage outside their doors and not in garage cans provided, outside garbage and pet garbage cans not being picked up regularly until they are spilling over, pet waste is all over the property and pickup by owners not being done. This has caused a lot of rodents in breezeways. Gutters are about to fall making it easy for bees to create hive... read more
Business response:
Beverly, we are thankful for your care and dedication as a resident, and we appreciate your candid feedback for our new team. We are working hard to improve the community, and we will be sure to share your detailed comments with the team for attention. Please feel free to call or visit us in the office if you would like to address your concerns with us directly. Thank you.
Verified Renter The Apartment is beautiful , the property is too. I just wish the walkways would be power washed once in a while and neighbors actually were held accountable for the access of opened trash that valet won’t pick up and they continue to be told but won’t do nothing.
Business response:
Asbun, thank you for complimenting our beautiful community and apartment homes. We appreciate your feedback about our trash valet services and the upkeep of common spaces and will be sure to share with the team for special attention. Please feel free to call or visit us if you would like to discuss your concerns further.
Verified Renter I have mostly enjoyed my apartment thus far. The only issue is when I submit maintenance requests they get deleted after a week and then I have to submit again. I am really not sure what this is about but this is the second time this has happened to me.
Business response:
Ariana, thank you for reaching out and for letting us know that you are happy with your home! We are sorry to hear that you have had concerns regarding maintenance requests, and we want to address any pending needs. Please give us a call or come by the office when you have a chance.
Verified Renter It was a rough move in process because things were not clean or ready. But with the help of new staff things have improved. Things are now addressed as to before they were ignored. Still have some issues but it is what it is at this point
Business response:
Dominique, thank you for sharing your move-in experience. We aim to provide well-maintained apartment homes from day one, and we are sorry if you experienced anything less. Our team is delighted we have helped restore your confidence in us, and we look forward to continuing to earn your trust. Please reach out anytime you need us.
Verified Renter Amenities are really great, I have enjoyed living In the neighborhood. Quiet neighborhood and not too far from uptown without having to be in uptown traffic.
Business response:
Our team works hard to provide an outstanding experience for our residents, and it is wonderful to see that you are satisfied with our efforts! Thank you.
Verified Renter Three years here and really nothing has changed. Apartments desperately need updating as well as amenities. It’s still a moderately quiet area though
Business response:
Rebecca, we greatly appreciate your feedback as a loyal resident of our relaxing community! We would be more than happy to improve our apartment homes and amenities, so please get in touch to talk in further detail when you have a moment.
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 522 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is open now. It will close at 5:00 p.m.
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