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Elan at Mallard Creek Apartment Homes

3.3

About this business

Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more

Location details

2305 New England St, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.3522 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Apartments need major updating. Quiet neighborhood tho even tho located off the main road it’s still somewhat secluded and I’ve never encountered any problems 

Business response:

We certainly are glad that your experience here, Rebecca, has been a mostly good one due to our quiet, yet conveniently located environment. Thank you for the suggestion about upgrading aspects of our apartment homes. Please see our office about any specific areas you are most interested in. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Its great so far. Community is calm and quiet. The garden people clean well the outdoor and management is patient and kind. People respect others packages when outside doors and feels welcomed 

Business response:

We commit daily to providing our residents a top-notch living experience and are encouraged by your approval! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I'm new to the community although I have visited here for the last two years. The mature trees and landscape is very important to me; it adds character. Having shade beneath the trees to sit in a well-kept area is invaluable when getting to know your neighbors. The nature trail however, is absolutely priceless. Not only can I upgrade my fitness, destress and decompress after a long day, but the scenery and connectivity of various communities allows one to meet very interesting like-minded hikers spontaneously... read more

Business response:

Your fantastic rating indicates that our efforts to provide a high-quality living experience have been fruitful. It is much appreciated! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I love it. It’s a nice size apartment home with all the amenities that I could desire. It is home sweet home to me. Each maintenance request is address accordingly in a timely manner. 

Business response:

We commit daily to providing our residents a top-notch living experience and are encouraged by your approval! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Management could be more responsive and communicative. There are a lot of topics that get half communicated, such as broken gates, unused keys, etc. Management runs two neighboring properties so it's what happens. Maintenance is amazing and goes above and beyond every time. 

Business response:

We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Way too small for the insane price they charge for rent. Not worth it in my opinion. Bathrooms need updating as well as Amenities need updating. 

Business response:

Rebecca, we strive to maintain a competitive value and appreciate you taking the time to share your feedback with us. We will be sure to share your request for future bathroom and amenities updates and encourage you to reach out to us in the office if there are any additional value-added services or features that you would like to see. Thank you for your rating. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I’ve been here for four years now and it’s still a great place to live. With prices rising all over Queen City Elan at Mallard Creek is still affordable. They’re pet friendly, they have a grooming station on die as well as car wash carport with a Vacuum. There’s a dog park on one of the walking trails. It is twenty minutes to the airport on I-85 The apartment homes are equipped with washers and dryers and patios and balconies are a great size 

Business response:

We commit daily to providing our residents a top-notch living experience and are encouraged by your approval! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter There is trash on the roads that cause car damage. There is also very little communication from management on changes to the complex, such as if the gate is working or not, what to do with out of date equipment, etc. 

Business response:

We appreciate your insights regarding upkeep of the community and our team's communication. Nothing matters more to us than your satisfaction, so we would be happy to speak with you directly to address these concerns. Will you please call or visit the office to have a conversation sometime soon? Thank you for the opportunity to connect. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I give this area a 5 star because the community is good and quiet. Also the people are nice and respectful. The community also with nice amenities 

Business response:

Thank you for letting us know that you feel so at ease in our community! It is truly our pleasure to provide you with a great home. 

Frequently asked questions about Elan at Mallard Creek Apartment Homes

How is Elan at Mallard Creek Apartment Homes rated?

Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 522 reviews. 

When is Elan at Mallard Creek Apartment Homes open?

Elan at Mallard Creek Apartment Homes is closed now. It will open tomorrow at 1:00 p.m. 

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