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Elan at Mallard Creek Apartment Homes

3.3

About this business

Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more

Location details

2305 New England St, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.3522 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter It’s been a great experience so far!! It’s been super quiet and relaxing. Maintenance always fixing things in a timely manner. The trail is super nice also 

Business response:

We are so proud to know that you have such a favorable opinion of our community. Thank you for taking the time to show your support! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter New management has changed up things and not in a great way in my opinion. Changes had been made with no prior communication about it. For the first time in 7 years of being here, I'm actually looking to move when my lease is up. 

Business response:

Danielle, we really appreciate you taking the time to share your thoughts with us as a loyal resident of our community! Thank you for your feedback on our changes, and we would like to learn more about how we could improve your experience. When you have a chance, please get in touch with us to chat. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Staff has been very helpful, it’s quiet, it’s updated… no complaints thus far. My move-in process was simple and straight to the point. The community itself is beautiful and kept up. The technology is helpful (smart phone app to pay rent, app to unlock doors and toggle lights, etc.) 

Business response:

Welcome to the community! We are pleased to hear that you are satisfied with your experience thus far and appreciate your recognition of our helpful service, as well as our modern environment and smart home features. Thanks for your outstanding rating, and please feel free to reach out if there is ever anything we can do to be of assistance. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I moved here June 2022, at first everything was fine, great location, quiet neighborhood, lovely apartment! Little did I know, my opinion would soon change. Water gets turned off almost every month. The pipes are bad in the apartments, I currently have a huge hole in my ceiling, water damage on my walls & floors. It’s going on 3 WEEKS & it hasn’t been repaired yet. Definitely would not recommend 

Business response:

We appreciate you reaching out regarding the recent plumbing concerns you have observed within our community. We thank you in advance for your patience as we work with professionals to ensure this is addressed appropriately. For a more detailed update or with any additional questions, please contact us in the office. Thank you for your rating, and we look forward to restoring your confidence in our community. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The property is so dark at night but beautiful during the day well manicured. This has been a known issue for a while they have close to 26 lights out 

Business response:

We appreciate you taking the time to leave a review. We like for our residents to feel at ease in our community, and we would like to hear more about your observations. Please give us a call or stop by our office. Thank you! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Year 3 is going good. Nice community nice trail nice apartment pretty updated features in the apartment gated and safe community amenities are nice 

Business response:

Thank you for being a loyal resident of our community for the past three years! We are delighted to hear that you value our unbeatable amenities and apartment homes, and we look forward to having you here for a long time. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter It's been a good experience living here for the most part. It's quick to get to the city but still have a quiet place at night to go back home too. 

Business response:

It is great to hear that our convenient location works well for your lifestyle! Thank you for sharing your positive experience with us. If there is anything we may do to improve your time here, please let us know. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Third year here and still think it’s a great place to live. Close to I85 and right next to shopping plaza where Food Lion and Dollar Tree are. Only a few miles away from Concord Mills and a few miles away from Northlake Mall. Located in University City area. New Management is awesome and approachable. Very friendly staff. Maintenance is reliable and turnaround time is good 

Business response:

We love having you as a loyal resident in our wonderful community! We are so happy to know that you are satisfied with our convenient location and dedicated team. Thank you so much for sharing this review with us! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The best community to live in. Great stuff, clean and peaceful, amenities are very nice and big, apartments well maintained. Me and my son love living here 

Business response:

Your compliments have made our day! We work hard to provide the best experience for our residents, and we are so happy to know that you and your son are enjoying our relaxing community and outstanding amenities. Thank you! 

Frequently asked questions about Elan at Mallard Creek Apartment Homes

How is Elan at Mallard Creek Apartment Homes rated?

Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 522 reviews. 

When is Elan at Mallard Creek Apartment Homes open?

Elan at Mallard Creek Apartment Homes is closed now. It will open at 1:00 p.m. 

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