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Elan at Mallard Creek Apartment Homes

3.3

About this business

Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more

Location details

2305 New England St, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.3554 reviews
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Lisa S.'s profile image
7 years ago

Love living here The office and maintenance staff are amazing. Will be renewing my lease at renewal time 

Business response:

We are delighted to hear that you are planning on continuing your stay, Lisa! Our entire team at Elan at Mallard Creek has enjoyed your residency, if you ever need anything please feel free to reach out to us here in the office. 

Saif T.'s profile image
7 years ago

The worst apartment in Charlotte DO NOT MOVE HERE! It's a bait and switch through and through renovations were supposed to be done months ago but in the month of April 2018 my sink fell through my countertop because it wasn't secured properly and flooded my neighbor downstairs and flooded my kitchen and dining room. And the response we got when we asked what were they going to do as far as reimbursement because my food in the cabinets was ruined they said and I quote" that's why we have you guys get renters insurance" like..... read more

Dannielle R.'s profile image
Dannielle R. 
8 years ago

Awful!!!! Do not waste your money here!! The staff is absolutely terrible since they switched over to Robbins Management. They are rude, inconsiderate of the hardships and struggles of their residents. It was so much better as the Bridges. There are several Apartment complexes on WT Harris, do yourself a favor and please go look at them. You will regret signing a lease with Elan!!!! 

Business response:

We're sorry to hear that your experience with our community has fallen short of your expectations as of late. The satisfaction of our residents is important to us and we strive to be as respectful and compassionate as possible when speaking with them. We sincerely want you and each of our residents to enjoy their homes to the fullest and if there is anything that we can help you with in hopes of making your time here more positive moving forward, please feel free to reach out to us here in the office at your convenience. Tha... read more

Tiffany P.'s profile image
Tiffany P. 
8 years ago

Do not move here SCAM! Nothing but a bait and switch! This is not a luxury apartments. The management will give you incorrect information. The management lies Do Not Move Here!!.. They give you a tour of the new upgrade apartment but your apartment will not look like it. They try to give upgrades which are half done and try to upgrade it with you living in there. They lie and tell you the apartment would be finish by move in date which is not true.The apartment I was suppose to have was vacant for almost two months and they ... read more

Mary S.'s profile image
9 years ago

New Management Do not move here. I moved into their larger 3 bedroom and the first two weeks were great. We started to notice roaches after the 2nd week. The roaches were every where inside our stove inside our refrigerator and all in the cabinets. For 2 months we had to deal with the exterminator. We were asked to remove all of stuff out of the cabinets several times. It took several calls to get a new stove and refrigerator replaced. The property manager doesn't know what she's doing. The pool is always dirty. We received ... read more

Caitlin L.'s profile image
Caitlin L. 
9 years ago

Sketchy and loud! We moved in loving the apartment at first. But within months we started to hate it. Full of sketchy people who walk around all the time. My husband even had a gun pulled on him one night at our apartments. Everyone smokes weed around here so you constantly smell it. I literally can't walk out of my apartment and not smell it. We've seen drop offs all the time around here. We tried to break our lease but they charged an arm and a leg to do it. Luckily we will be out soon! The crime in the area is skyrocketin... read more

Tameka B.'s profile image
Tameka B. 
9 years ago

Family Friendly and Oriented Office staff are the best. Top quality service every time. This quiet community offers a lot for families to do together. Peace and quiet are a priority for all residents. Making this place my home. 

Michelle W.'s profile image
Michelle W. 
9 years ago

Spacious apartment I have lived in my apt for more than a year now and have had minimal problems. I love the size of apt spacious closets and bathroom, I particularly like the second bedroom you have a double door you can close and a bathroom all to yourself very private. I call it my guest quarters and everyone who comes to visit is suprised how big the apartment is. The balcony is a good size as well great for entertaining if that's what you like. The neighborhood is pretty quiet and well kept I live in the newer section s... read more

Kristianna K.'s profile image
Kristianna K. 
10 years ago

SCAM! Nothing but a bait and switch! If I could give this place -5 stars I would. Nothing but a SCAM is what this apartment place is! Don't let them sucker you in with the bait and switch. They are completely taking advantage of me because I am a student and single female they don't think deserves respect. Moved in end of July to the filthiest and most run down apartment I've EVER seen! The model home they showed me was completely different than what they showed me. Typical bait and switch scam. Not one thing in my apartment... read more

Frequently asked questions about Elan at Mallard Creek Apartment Homes

How is Elan at Mallard Creek Apartment Homes rated?

Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 554 reviews. 

When is Elan at Mallard Creek Apartment Homes open?

Elan at Mallard Creek Apartment Homes is closed now. It will open at 9:00 a.m. 

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