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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Great leasing team. The Process was very quick and smooth. Anytime there was an issue we got it fixed almost immediately and they communicated great.
Business response:
We are pleased to receive your vote of confidence! Thank you.
Verified Renter Maintenance left there stuff in front of my door. Several lights in the apartment didn’t work. We still had roaches and on top of that the paint job in the bathroom was awful
Business response:
Sole, thank you for bringing these concerns to our attention. We expect our team to deliver the highest standards of professionalism, including precision workmanship and complete cleanup of a work area. Please contact us directly in the office for prompt assistance.
Verified Renter A very well taken care property. The staff are very helpful and the maintenance team is ex exceptional, especially Tim and Julian. Recently I enjoyed the beautiful walking trails that join the property
Business response:
How nice to receive your applause for our efforts! We are here for you.
Verified Renter Great place to live! people are understanding in the office of all situations! and I love it. And will recommend family members and Friends to apply to this
Business response:
It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know.
Verified Renter Great place to live and work. Neighbors are super friendly, and staff is always willing to help. Love, the fact that I see the ground being taken care of and always clean.
Business response:
We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you!
Verified Renter Overall the move was very smooth. We didn't have any air for the first few days,due to the unit not working. I can say that the maintenance staff was on top of the problem and offered a solution until the problem could be fixed. I can say that if there is a need for maintenance they come in a timely manner. The office staff have been very helpful and friendly.
Business response:
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
Verified Renter Air hasn’t work since move in and poor communication about getting it fixed. Apartment is okay, the leasing process took a month literally. Nice size, good kitchen, & huge balcony.
Business response:
Shacoya, we are so happy that our team got you approved, moved in, and settled in such a short amount of time. Knowing that you appreciate the features in your apartment home brings us joy. We have noted your comments regarding your A/C and want you to know that our team is eager to help. Please stop by the office or give us a call at your earliest convenience. Thank you.
Verified Renter The staff is great just seems like they are understaffed and can’t answer the phones. Maintenance is great when they do show up but typically they never follow my notes to call since I work from home or need to know when to remove the security latch. I still have yet to have someone come by or contact me about my ticket for my garage lights needing to be replaced.
Business response:
Amanda, we are delighted to hear that our entire team, from the office to maintenance, has been helpful. We appreciate your feedback and suggestions and will consider these as we consistently look for ways to improve. If you still need to do so, please give us a call about the garage lights. We would be happy to update you on the status.
Verified Renter I’ll give it a 3 stars because there are a quite a few things that should have been taking care of before moving in. Other wise nice and quiet neighborhood.
Business response:
Eboni, we appreciate your review and are glad you enjoy our peaceful community. We apologize if your apartment was not as you expected and hope you will provide us with details about your experience so we can correct those in the future. Thank you, and please reach out anytime!
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 554 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is closed now. It will open at 9:00 a.m.
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