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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter very nice neighborhood and great apartments. Everything is perfect so far and i am looking forward to spending my year here at elan at mallard creek.
Business response:
Thank you for the kind review! We're so glad you're enjoying your time at Elan at Mallard Creek. We strive to provide a welcoming and comfortable living experience for all our residents, and we're delighted to hear that you're finding it perfect so far. We hope you continue to enjoy your time here!
Verified Renter It's a very beautiful community..the landscaping is very well kept, waking up and hearing and seeing the nature is such a delight. Having coffee on my patio, I feel like I'm in a retreat everyday.Waiting on the park to be remodeled, and the pool to be up and running as part of our summer endeavors.Following up with conversations and maintenance requests, could be a bit better ..overall it's great here granddaughter to play.
Business response:
Thank you for your kind review! We're happy to hear you enjoy the beautiful landscaping and relaxing atmosphere at Elan at Mallard Creek. We understand your anticipation for the park and pool to be fully operational. We're committed to providing a comfortable and enjoyable living experience for our residents and appreciate your feedback regarding maintenance requests. We will use your comments to continue improving our services.
Verified Renter I love the layout of the apartment. It’s beautiful even though a lot of things are covered up. A lot of my outlets have shorts or just do not work or barely holding on to the wall. The office staff are very pleasant to deal with as well. My biggest issue is the ceiling leaked. I put in a maintenance request weeks ago and they sent someone to dry the area. No one has been back yet, although they called. The dryer that they used is still sitting in my apartment. I have a housewarming next month that I already p... read more
Business response:
We appreciate your overall positive rating and are glad that you find your apartment home such a well-appointed place to live. Still, we want to take care of these items for you as soon as possible, including ensuring all the outlets are functional, the dryer is removed, and your patio fan is installed. If any matters are unresolved, feel free to reach out to our regional customer care group at TheCarolinas@Highmarkres.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we ... read more
Verified Renter It took a minute but Jerry was diligent and guided me through the application creating a seemly smooth process. Overall the staff was easy to talk with and was quick to answer any question that I had. My apartment was just what I expected, very clean and everything was in tact.
Verified Renter We were not informed on how long the application process will and can take. Also the unit applied for was not available and we were not shown the available units we could choose from(on the website it shows at least 2 other available units). They put us in a unit comparable to the price of the unit we applied for. The apt they gave us has water damage on the ceiling. It should be painted again. The positive, the leasing agent, did his best, he stayed late and even went in and wiped down what he could in the a... read more
Business response:
Priscilla, thank you for your patience. We are glad that your home is now comfortable and functional. Please do not hesitate to reach out if there is anything else in need of our attention. We look forward to restoring your confidence in our community.
Verified Renter The staff is what make this place great. They are always courteous and kind, helpful. They always keep you up with the community news thru emails.
Business response:
Thank you for sharing your satisfaction with our community! If we can do anything for you, please let us know.
Verified Renter The staff was very welcoming and made the move-in process smooth. I didn’t get a chance to meet my neighbors yet, but I did meet some fellow pet parents, which was nice. So far, it’s been a good experience!
Business response:
Our team strives to provide a superior living experience for our residents, and your rating indicates that we are succeeding. Please do not hesitate to connect with us anytime we may be of service.
Verified Renter The community is quiet for the most part and I like that fact that the leasing office is open on Saturday all day. The staff has always been nice.
Business response:
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
Verified Renter It’s been a wonderful experience. Quiet neighborhood and very comfortable. The convenience of the local grocery stores, Walmart, Walgreens etc. everything is within distance. Overall it has been a great 4 months of living here.
Business response:
We are glad you have been impressed with our apartment community. Thank you for the many stars!
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 554 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is open now. It will close at 6:00 p.m.
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