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Elan at Mallard Creek Apartment Homes
- Residential Leasing
- Charlotte, NC
About this business
Welcome to Elan at Mallard Creek Apartment Homes in Charlotte, North Carolina! We provide the ultimate combination of stylish apartments and premium amenities in one of Charlotte's most sought after neighborhoods. We are conveniently nestled between I-77, I-85 and I-485 in North Charlotte making for an easy commute and are in close proximity to Northlake mall, Concord Mills, Lake Norman, UNC-Charlotte and the Charlotte Motor Speedway. Our spacious one and two bedroom homes feature modern Espresso cabinetry, granite counterto... read more
Location details
2305 New England St, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Customer service was very good and helpful . All the information was precise and on point. They let me know what was going on in the apartment they may need some looking into.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter Was a little hesitant when first going through the process because of communication issues, but glad I made the move. Leasing manager named Goldie made everything easy and took any anxiety out of the leasing process. Minor touch ups were needed in the apartment which she had completed the same day! Very pleased with the move at this point.
Business response:
We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come.
Verified Renter Lately maintenance has been a lot slower. It took me about four weeks to get a lightbulb change in my room because my ceilings are vaulted and I did not have the ladder needed and neither did they for the property. I had to continually follow up around the same time, my heater downstairs stopped working that took them two weeks to come and fix and when they finally did, it worked for a couple of hours and then stopped. I have tried calling the office however that’s also really hard to get a hold of and if you... read more
Verified Renter “I’ve had a great experience at The amenities are top-notch, making it a comfortable and convenient place to live. The staff is always friendly, helpful, and quick to respond to any concerns. While the complex is well-maintained, some areas could benefit from updates to keep everything feeling modern and fresh. Overall, it’s a great place to live, and I would recommend it to anyone looking for a welcoming community with excellent
Business response:
It is fantastic to know that our team and our community have made such a great impression on you! We appreciate the high rating.
Verified Renter It's been a pretty good experience....I will say the playground needs updated and fixed There has been a change in staff and management and maitenance, and everyone seems super nice and passionate about making our community more beautiful and more safe
Business response:
Your happiness is always our goal! We appreciate your support.
Verified Renter My experience living in the complex was tolerable for the first two years, but it deteriorated significantly in my third year due to frequent break-ins and the theft of my car. The gate has rarely worked during my four-year stay, and the lack of on-site security is concerning. I have found that maintenance issues are often neglected until I threaten to take legal action. Furthermore, the front office staff frequently makes promises they fail to keep and rarely answers phone calls, requiring me to send multipl... read more
Verified Renter have been here for going on 2 months now and havent had any issues besides my preexisting ones. Even so, they have been quick in getting everything fixed and handled
Business response:
Your fantastic rating indicates that our efforts to provide a high-quality living experience have been fruitful. It is much appreciated!
Verified Renter It was very professional and easy application process shyne is very good at what he does and really answers all your questions and I got moved in quickly
Business response:
We put our efforts into making our community feel like home for our residents, so it means a lot to know our efforts have made a meaningful impact on your experience!
Verified Renter There are many improvement that have been done to improve the property, such as the new lighting which I just love. They try had to keep the grounds clean. When we have a problem like when the fire sprinkler was leaking they responded quickly. There are many things that needs attention which is my I scored this review a 4.
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Frequently asked questions about Elan at Mallard Creek Apartment Homes
How is Elan at Mallard Creek Apartment Homes rated?
Elan at Mallard Creek Apartment Homes has a 3.3 star rating with 554 reviews.
When is Elan at Mallard Creek Apartment Homes open?
Elan at Mallard Creek Apartment Homes is open now. It will close at 6:00 p.m.
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