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Edgewater Hotel & Conference Center

4.1

About this business

Biggest rooms I've seen in Gatlinburg. They are always updating the property so it doesn't feel dated like most of the hotels. The new hot tubs are much bigger so that helps with the crowds. Love the location as well. Would highly recommend to anyone but especially those with kids. The only reason I didn't give it a five star is because the breakfast is pitiful. My gravy was like water and the biscuits hard as bricks. Don't plan on eating there unless you are going to eat cereal. 

Location details

402 River Rd, Gatlinburg, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,397 reviews
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Leona Faye Rasnick's profile image
Leona Faye Rasnick 
recommend  Recommended
6 years ago

Friendly staff. Nice clean room and very spacious.Daily cleaning. Friendly maid service. Helpful wake up call.Quiet at night time. I love the location of this hotel. 

Tameeka Nealy's profile image
Tameeka Nealy 
recommend  Recommended
6 years ago

My hubby and I had a great experience! We would stay here again! 

Keri Sommerville's profile image
Keri Sommerville 
6 years ago

Hands down the most disappointing hotel experience of my life. The pictures are the most outlandishly deceptive thing I’ve ever seen in advertising. This hotel looks beautiful online, it’s in a great location and looks great on the outside after you get over the terrible parking. Then you get inside your room and you’re greeted with indoor/outdoor carpeting, bland decor less walls, and the most awful linen on the bed ever that is so scratchy and uncomfortable you can kiss sleeping goodbye. I would have given them that the ro... read more

Brianna Gabrielle Lowry's profile image
Brianna Gabrielle Lowry 
recommend  Recommended
6 years ago

Yes!! One of the best hotels I’ve ever stayed with!! All the staff is friendly and so accommodating! We will definitely stay here again!! 5 ⭐️ 

Trish Byrd Strickland's profile image
Trish Byrd Strickland 
recommend  Recommended
6 years ago

clean rooms an good staff 

Sam Lowery's profile image
Sam Lowery 
recommend  Recommended
6 years ago

My wife and I stay there on our honeymoon. It was GREATTT 

Billy Owenby's profile image
Billy Owenby 
recommend  Recommended
6 years ago

Clean rooms and staff was very friendly. Great location 

Mandy Cantrell Edens's profile image
Mandy Cantrell Edens 
6 years ago

WARNING: While the location and the views are good, the hotel could use some major renovation. A warning should be sent out to everyone prior to arriving that anything bigger than a Prius will not fit in the parking garage. As a result, we have major damage to our vehicle that is still unresolved. (Our stay was 12/07/18) We even had to help and direct other truck and SUV owners in order to avoid further damages to their vehicles!! The elevators are very slow. There's only 2 for the whole hotel. We waited for over 30 minutes ... read more

Steve Blanchard's profile image
Steve Blanchard 
recommend  Recommended
6 years ago

location in the middle of everything and still with a great view my home away from home. 

Frequently asked questions about Edgewater Hotel & Conference Center

How is Edgewater Hotel & Conference Center rated?

Edgewater Hotel & Conference Center has a 4.1 star rating with 2,397 reviews. 

When is Edgewater Hotel & Conference Center open?

Edgewater Hotel & Conference Center is closed now. It will open on Monday at 9:00 a.m. 

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