Edgewater Hotel & Conference Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Edgewater Hotel & Conference Center

4.1

About this business

Biggest rooms I've seen in Gatlinburg. They are always updating the property so it doesn't feel dated like most of the hotels. The new hot tubs are much bigger so that helps with the crowds. Love the location as well. Would highly recommend to anyone but especially those with kids. The only reason I didn't give it a five star is because the breakfast is pitiful. My gravy was like water and the biscuits hard as bricks. Don't plan on eating there unless you are going to eat cereal. 

Location details

402 River Rd, Gatlinburg, Gatlinburg, TN, 37738, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,397 reviews
Select a rating
Emily Zimmerman's profile image
Emily Zimmerman 
recommend  Recommended
6 years ago

Convenience to walking shops, etc. 

Sally Bieber Deaver's profile image
Sally Bieber Deaver 
recommend  Recommended
6 years ago

Rooms well maintained, pleasant, helpful folks; and the pool which I did not have enough time in unfortunately. Well located. 

Tammy Puckett's profile image
Tammy Puckett 
recommend  Recommended
6 years ago

Very convenient to shopping and eateries as well as very nice staff and amenities. 

Inna Donelan's profile image
Inna Donelan 
6 years ago

Stayed for 2 nights for conference last weekend. Parking was tight but plentiful. Staff was very nice. Beds were decent. The room was clean. The pool and hot tub were great. The room was pretty quiet considering how full the hotel was. That's the good. The bad: elevators were SLOW and staff had to share them with the huge amount of guests. Room was outdated, phone and remote didn't work on arrival. Hair dryer only worked on low. Towels were tiny. Even the little toiletries were sub-par: one shampoo/ conditioner and white soa... read more

David Baize's profile image
David Baize 
recommend  Recommended
6 years ago

Great place !!!! 

Anthony Jones's profile image
Anthony Jones 
7 years ago

Bathtub leaked. Both elevators were slower than Christmas. The view is only good if you get put in a room facing the river. The beds aren’t very comfortable. Overall the hotel has a lot of room for improvement 

Brittany Benge's profile image
Brittany Benge 
recommend  Recommended
7 years ago

Absolutely loved our stay. Very clean and right beside the mysterious mansion which I love. 

Leslee Hallenback's profile image
Leslee Hallenback 
7 years ago

The place is a shithole and the food sucked! Room was hot as hell and my carpet was all stained and nasty. 

Rob Post's profile image
Rob Post 
7 years ago

Veel te oud! Kamers ruiken! Zijn muf! Nooit doen! Drama hotel!!!! 

Frequently asked questions about Edgewater Hotel & Conference Center

How is Edgewater Hotel & Conference Center rated?

Edgewater Hotel & Conference Center has a 4.1 star rating with 2,397 reviews. 

When is Edgewater Hotel & Conference Center open?

Edgewater Hotel & Conference Center is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com