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Edgewater Hotel & Conference Center

4.1

About this business

Biggest rooms I've seen in Gatlinburg. They are always updating the property so it doesn't feel dated like most of the hotels. The new hot tubs are much bigger so that helps with the crowds. Love the location as well. Would highly recommend to anyone but especially those with kids. The only reason I didn't give it a five star is because the breakfast is pitiful. My gravy was like water and the biscuits hard as bricks. Don't plan on eating there unless you are going to eat cereal. 

Location details

402 River Rd, Gatlinburg, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,397 reviews
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Phillip Ball's profile image
Phillip Ball 
7 years ago

The hotel was great, the employees were very helpful, and you are so close to all of the shops and attractions! I will definitely be back! 

Business response:

Phillip, we are glad to hear you enjoyed your stay! We agree with you - our staff is the best! We look forward to your next visit. 

De Phimeru's profile image
De Phimeru 
7 years ago

Y’all this hotel was great! Clean rooms. Located off the main strip for a nice quiet evening on the balcony. Excellent staff. Walking distance to the strip and considering we were a last minute booking... excellent price! Will be back again! 

Business response:

De, thank you for your comments! We are pleased that your stay was an enjoyable one! We hope to see you again soon! 

Delores Sparks's profile image
Delores Sparks 
7 years ago

Very nice place we are comfortable, love the fireplace and Jacuzzi 

Business response:

Delores, we are so pleased to hear that you enjoyed your stay. We look forward to your next visit! 

Felicia Scurlock's profile image
Felicia Scurlock 
7 years ago
Carla N Dennis Ranburger's profile image
Carla N Dennis Ranburger 
7 years ago
Jackie Engle Miller's profile image
Jackie Engle Miller 
7 years ago
Pam Boos's profile image
Pam Boos 
7 years ago
Deborah Short Hughey's profile image
Deborah Short Hughey 
7 years ago

We got to our room and it smelled really bad. Like a musty mildew odor. We had a small baby with us so we called the front desk and they said they could not put us in another room. So they sent a cleaning lady who sprayed the carpet with something to mask the odor. Then there is the issue with the elevators. You have to wait a LONG time. Also the parking is an issue. The parking spots are very small. The spots they have designated for larger vehicles are full of small cars and lots of double parking. They should enforce that... read more

Rhonda Hale's profile image
Rhonda Hale 
recommend  Recommended
7 years ago

First time staying here.We love it.Very clean rooms and staff is very friendly. Will be back again. 

Frequently asked questions about Edgewater Hotel & Conference Center

How is Edgewater Hotel & Conference Center rated?

Edgewater Hotel & Conference Center has a 4.1 star rating with 2,397 reviews. 

When is Edgewater Hotel & Conference Center open?

Edgewater Hotel & Conference Center is closed now. It will open on Monday at 9:00 a.m. 

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