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Your Complete Duluth Hotel Family Fun Vacation Destination Located along the shores of Lake Superior in Duluth, MN, the Edgewater Hotel & Waterpark is your complete duluth hotels vacation resort destination. Enjoy our indoor waterpark, arcade, outside play area, pool and hot tub, and easy access to Duluth's Lakewalk and restaurants. Relax in a comfortable and clean room with all the amenities and views of Lake Superior. Whatever you're looking for, you'll find it here at the funnest hotel in Duluth.
2400 London Road, Duluth, MN, 55812, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Waterpark is great for little kids especially and the lifegaurds are extremely attentive so it's a safe option for your family. The rooms are a bit dated but clean and the staff is extremely helpful and friendly! Don't let the bad reviews scare you. Don't come expecting the Hilton and you will have a blast!
Last weekend was our first stay here. We were unimpressed. The kids had fun, but not as much fun as we were hoping. The pool was cold, crowded and very loud. They were overwhelmed quickly. The breakfast buffet that you have to pay extra for was subpar. The parking was a nightmare trying to find a spot. The room walls were pretty thin and we heard people running and yelling up and down the halls all. night. long. It made for miserable sleeping for us and our 9 month old. We also had random knocks on our door at all hours of t... read more
Had a great first visit! The kids enjoyed all the water activities. The park isn’t so big that you can’t easily keep track of everyone. Staff was polite and courteous. But bring your own pillows if you’re staying over because the hotel ones are HORRIBLE! The a/c in the room did its job but was incredibly loud and would drown out all tv or conversations. It wasn’t so loud that we couldn’t sleep through it though. But again, BRING YOUR OWN PILLOWS.
We have stayed at this resort many times and we haven't seen it as bad as this time ever. Maybe the cleaning staff wasn't the same but the room wasn't cleaned and we were not provided with replacement cups. We were left with garbage bags thrown over the pails, sorry but I'm on vacation and I pay for the room to be cleaned and supplies to be replaced when the next cleaning day. We also went for breakfast and that was a sad turn of events. Like I said maybe it wasn't the regular employees.
Not accommodating to special needs families or those with disabilities. Management would rather hide like a coward than come out to help.
The rooms are dirty and disgusting! The place is falling apart and needs some serious updating. The breakfast was a joke! They make you pay for it on top of it. The waterpark was the only good part.
Business response:
Good morning Brianna, thank you for taking the time to review us! I’m happy to hear that you had fun at the waterpark, but I apologize for this and I will be contacting the appropriate departments to make sure that these issues are addressed. Please feel free to contact me with any other concerns. Thank you for staying with us and I look forward to hearing back from you.
Not accommodating
Business response:
Good morning Amanda, thank you for taking the time to review us! Please feel free to contact me with any other concerns.
The kids enjoyed the watermark very much. My wife and I were frustrated with the customer sevice. My wife tried to break a hundred dollar bill at the front desk, and was told it would be about five minutes, but the girl just stood there doing nothing while we waited. After a few minutes we asked again for the change. She brought the hundred to the back but didn’t bring back change so we asked again, and she said it would be a few more minutes, then stood there again doing nothing. Finally, after we asked again for either our... read more
Business response:
Good morning Mark, thank you for taking the time to review us! I’m happy to hear that you had fun at the waterpark, but I apologize of all the wait you had to go through. I will make sure to contact the front desk departments to make sure that these issues are addressed. Please feel free to contact me with any other concerns.
We had made our reservations online- with the add-on arcade package. When checking in we had asked about it, but the guy at the front desk said he couldn’t see it on the reservation... but when checking out, we were still charged for it.... second, the room we had was disgustingly filthy. When our 12 month old was crawling in the floor, her hands and feet were literally black from the floor. The toilet seat in our room was cracked/broken so when we first arrived my kids needed to use the bathroom and got punched from the bro... read more
Business response:
Good morning Jeremy! We truly apologize for this and I will be contacting the appropriate departments to make sure that these issues are addressed. Please feel free to contact me with any other concerns. Thank you for staying with us and I look forward to hearing back from you.
Edgewater Hotel and Waterpark has a 2.9 star rating with 474 reviews.
Edgewater Hotel and Waterpark is closed now. It will open on Monday at 9:00 a.m.
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