EchoPark Pensacola Vehicle Buying Center

Isidro C 

on BBB

2 years ago

In May30 I bought an Infiniti Q50 with two keys but one didn't work but the saleswoman told me not to worry to come back on Thursday, I talked to the one with the keys, he said that the control they measured doesn't work, I need a new one, I talked to ******* and she told me that I couldn't do anything. 

Isidro C 

on BBB

2 years ago

In May30 I bought an Infiniti Q50 with two keys but one didn't work but the saleswoman told me not to worry to come back on Thursday, I talked to the one with the keys, he said that the control they measured doesn't work, I need a new one, I talked to ******* and she told me that I couldn't do anything. 

Brooks A 

on BBB

2 years ago

This place is full of crooks and swindlers. Too much c*** to mention in one review but in short, I had been working with them on a purchase for 10 days and at the very last minute before diving to the dealership to get the vehicle they let a random walk-in cash buyer purchase the car over me after I already paid $500 to reserve the car online. I am 100% convinced they just opted to go with the cash buyer over me even when I already reserved the car...I guess they figured they'd just refund the $500 reserve fee back to me bec... read more

Brooks A 

on BBB

2 years ago

This place is full of crooks and swindlers. Too much c*** to mention in one review but in short, I had been working with them on a purchase for 10 days and at the very last minute before diving to the dealership to get the vehicle they let a random walk-in cash buyer purchase the car over me after I already paid $500 to reserve the car online. I am 100% convinced they just opted to go with the cash buyer over me even when I already reserved the car...I guess they figured they'd just refund the $500 reserve fee back to me bec... read more

Kim W 

on BBB

2 years ago

I would never recommend someone to purchase a car from them. Of course, they get you with the warranty. Had the car for one month & the brakes gave out on me. To top things off, I came *** Echo Park in Cicero, which is an hour & 1/2 from where I live, just to he waiting for 20 minutes to he seen. I spoke with the ************* just really brushed me off & didn't care about nothing about my safety, but so much worried about the warranty expiration. She had me come all this way to just basically tell me there is nothing they c... read more

Kim W 

on BBB

2 years ago

I would never recommend someone to purchase a car from them. Of course, they get you with the warranty. Had the car for one month & the brakes gave out on me. To top things off, I came *** Echo Park in Cicero, which is an hour & 1/2 from where I live, just to he waiting for 20 minutes to he seen. I spoke with the ************* just really brushed me off & didn't care about nothing about my safety, but so much worried about the warranty expiration. She had me come all this way to just basically tell me there is nothing they c... read more

Jeremy B 

on BBB

2 years ago

Ashton Marrero is the guy to speak to at this car dealership! Never pushy. Listen to everything we wanted and needed at the time. Worked very hard to get us the best financing we could get at the time. Will not be buying a car anywhere else. I’ve sold cars in my past life and Ashton’s behavior should be the standard in the industry. Fantastic place to buy a car. 

Jeremy B 

on BBB

2 years ago

Ashton Marrero is the guy to speak to at this car dealership! Never pushy. Listen to everything we wanted and needed at the time. Worked very hard to get us the best financing we could get at the time. Will not be buying a car anywhere else. I’ve sold cars in my past life and Ashton’s behavior should be the standard in the industry. Fantastic place to buy a car. 

Brian K 

on BBB

3 years ago

This dealer (**********, **) sold a car with a permanent error code--check engine light was not on so either the dealer cleared the code to hide the warning light or it coincidentally had not appeared the entire time the vehicle was on their lot. In addition, the manager stated that he gave me the best rate (not a good rate in actuality) he could with his top lender, in spite of my excellent credit rating--I immediately checked rates with the lender (Chase) and was presented with lower rates for any term based on the vehicle... read more