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EchoPark New Orleans Vehicle Buying Center

3.4

About this business

At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner. 

Location details

4625 Airline Dr, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.4306 reviews
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Pete B's profile image
Pete B 
3 years ago

I was trying to sell my car to echo park..I was given a price on my Autotrader posting from them ..when I got to the echo park one of their associates looked my car over and told me my car had front n rear end damage ..that it had been fixedI told him the car was bought brand new off a dealership lot with 8 miles on it and I was the solo ownernever had any work done on the car never was the car ever in any sort of accident..my car is almost flawless with zero history of anything ever done to the carthe associate kept trying ... read more

Daniel J's profile image
Daniel J 
3 years ago

Complete scam. Completed everything online, submitted pictures of trade along with VIN, was told financing was already secured just needed to pay the ****** deposit to have vehicle shipped. Deposit was paid however when the vehicle arrived they offered me ***** less for my trade, unless I have the ***** down which was not previously negotiated and in which case if I did they would give me the original amount for my trade. Once I said no to that offer, they offered me a payment ****** more a month than was originally quoted. ... read more

HFP's profile image
3 years ago

Echopark Automotive said and advertises a 190 point inspection, and a 30 day warranty. After purchasing a car and driving it home the engine light came on. We returned it the same day and our money was refunded. We vigorously searched the car lot selected a second car, drove it, liked it, then noticed the windshield had several cracks. The sales manager stated that they could not find a replacement windshield but offered to have me buy the car and replace the windshield on my time and they would refund me up to five hundred ... read more

Tom R's profile image
Tom R 
3 years ago

After a bad experience with another local car dealership, *************** provided an unexpectedly pleasant experience! My sales person, ****** was very respectful and helpful. I did NOT feel pressured into anything, received a competitive offer for my trade-in, and did NOT have any surprise costs thrown at me! 

Jonathon H's profile image
Jonathon H 
3 years ago

This place was horrible I lost $234 taking off work early and using Uber to go to the dealership. They told me I was approved and guaranteed to drive off the lot when.. I had to pay for Uber to get home they'll lie just to get you there.. They lead you on and keep you jumping through hoops giving them your personal information. Just to say no without saying no. It was a horrible experience please do not waste your time or money with this place they will lead you on 

Henry B's profile image
Henry B 
3 years ago

I had the greatest experience with the best sales person (*******************), upon my search for a new vehicle. I explained to **** my circumstances and ************** went the distance and beyond, to accommodate my needs. I now have a 2018 Grand Cherokee with exceptional mileage and at a very fair price, which fits well within my budget range. As a matter of fact, my experience was so great, that I recommended my brother to come to Echo Park, and he purchased a new vehicle as well... Thanks ************** and Echo Park!!! 

Tiffany S's profile image
Tiffany S 
3 years ago

EchoPark San Antonio has the worst customer service you will ever experience. I have called countless times, countless numbers, and left countless numbers and have yet to speak to anyone from the actual location or even receive a call back. I have a post-sales issue that I have been trying to resolve for a year. It hurts to know that the friendly faces you are in stores are only put on until they have your money. Please, never work with this company. You are just a number with a dollar sign in front of it to the staff of thi... read more

David K's profile image
David K 
3 years ago

Buying a used car does not have to be a bad experience if you buy from Echo Park in *****. ******************** and ******* were a pleasure to work with. They were helpful, friendly and knowledgeable. Purchased a car from them for my daughter two days ago and the entire process took less than 2 hours. My daughter could not accompany me so the plan was that if I purchased a car she would come the next day, approve the purchase and drive the car home. Much to my surprise ***** said they could deliver the car to her in South **... read more

Americo V's profile image
Americo V 
3 years ago

I found an interesting deal. Scheduled an appointment and before going to their office I called the dealer. Looks like that everything was perfect.When I arrived at their office, using UBER (because I don't have a car right know) surprise!! The car was not available. It was already sold.I was was very upset because I spent my money and my time. Very unprofessional 

Frequently asked questions about EchoPark New Orleans Vehicle Buying Center

How is EchoPark New Orleans Vehicle Buying Center rated?

EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews. 

When is EchoPark New Orleans Vehicle Buying Center open?

EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m. 

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