EchoPark New Orleans Vehicle Buying Center

JERRY G 

on BBB

3 years ago

Experience guide *****************************..... most professional.... engaging and shared experiences.Took us through the experience of purchasing a vehicle with answers to all questions and sharing the process to perfection.Enjoyed and engaged with much pleasure and left with the very vehicle of our choice.The ******** ******* offices were clean well set up and a great place to do the business at Hand .Don't have any idea when there will be another purchase..... but when it comes around ....I surely will look for ******... read more

Hideyuki F 

on BBB

3 years ago

I am pleased to share with you my discriminating experience buying a used car at Echo Park in *****. If you are planning to buy a car from this store, I recommend that you read this review and buy from this store. I am Asian and I am angry at the appalling attitude of the staff and the fact that I was sold a faulty product.The day I bought my car the monitor did not work. The staff said they would fix it right away. But a week later, they unilaterally asked me to cancel the order because the store would have to pay $3000 to ... read more

Hideyuki F 

on BBB

3 years ago

I am pleased to share with you my discriminating experience buying a used car at Echo Park in *****. If you are planning to buy a car from this store, I recommend that you read this review and buy from this store. I am Asian and I am angry at the appalling attitude of the staff and the fact that I was sold a faulty product.The day I bought my car the monitor did not work. The staff said they would fix it right away. But a week later, they unilaterally asked me to cancel the order because the store would have to pay $3000 to ... read more

Alan M. 

on BBB

3 years ago

I havent dealt with dealers just buying cars straight out so called the number first, was told to drop by but I could make an appointment if I wanted to; I did. But, when I arrived (8/30), the woman rep told me they wont look at the car (rudely BTW); that I should go back home and do it all online, because I could possibly get more for it. HUH? Obviously, just an angle to get web traffic. I pushed her that Im here now, was told I can come today, had appointment and she said **, corporate says different things and should have... read more

Alan M. 

on BBB

3 years ago

I havent dealt with dealers just buying cars straight out so called the number first, was told to drop by but I could make an appointment if I wanted to; I did. But, when I arrived (8/30), the woman rep told me they wont look at the car (rudely BTW); that I should go back home and do it all online, because I could possibly get more for it. HUH? Obviously, just an angle to get web traffic. I pushed her that Im here now, was told I can come today, had appointment and she said **, corporate says different things and should have... read more

Ariana P 

on BBB

3 years ago

Paid $899.00 for the shipping and purchased a 2022 **** Maverick. Put thousands down. First few days there was an issue with **** Mykey which were causing all kinds of restrictions and theyre scrambling to find a key. I was also informed upon bringing it to a **** dealership that the previous owners still had the master key, and that they could still track my vehicle and unlock it and also stop the vehicle from their ****Pass app. I told Ms. **** that I didnt feel safe at all and she said she doesnt think anything will happe... read more

Ariana P 

on BBB

3 years ago

Paid $899.00 for the shipping and purchased a 2022 **** Maverick. Put thousands down. First few days there was an issue with **** Mykey which were causing all kinds of restrictions and theyre scrambling to find a key. I was also informed upon bringing it to a **** dealership that the previous owners still had the master key, and that they could still track my vehicle and unlock it and also stop the vehicle from their ****Pass app. I told Ms. **** that I didnt feel safe at all and she said she doesnt think anything will happe... read more

Rebecca L 

on BBB

3 years ago

Regardless of how appealing their pricing is, run, don't walk! Before heading to the lot, we provided very honest information about our trade-in. We received a reasonable quote, knowing that the trade-in would not be sold by EchoPark and would instead have to go to auction. The offer stated that we would receive the offer if everything was correct and within 500 miles. We were about to sign the paperwork when we were told, "Well........ the quote did drop a little bit because the airbags deployed in one of the accidents and ... read more

Rebecca L 

on BBB

3 years ago

Regardless of how appealing their pricing is, run, don't walk! Before heading to the lot, we provided very honest information about our trade-in. We received a reasonable quote, knowing that the trade-in would not be sold by EchoPark and would instead have to go to auction. The offer stated that we would receive the offer if everything was correct and within 500 miles. We were about to sign the paperwork when we were told, "Well........ the quote did drop a little bit because the airbags deployed in one of the accidents and ... read more