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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought a car from them on October 20, 2021. Temp tag expires December 18 but they have not filed the paperwork so we can get the regular tag. We have called 4 times and left a message each time. Their answering machine says they will get back to us within 1 or 2 days due to not enough help. They don't ever call back. I'm going to drive there (over an hour) and confront them. I doubt it will help.
**************** is non-existent. ******************'s business model is to push out as many vehicles as possible. Once your "30 day" trial is over, do not waste your time calling EchoPark for any assistance, you won't receive any. I would strongly recommend going to another dealer that actually cares about the vehicle they sell you.
This is the worlds worst place next to our government for not being able to reach a human being unless you want to buy something. Service after the fact is horrible. You will get the first person in line who will transfer you around the world to many different voicemails but no one will ever call you back. I have spent over a week trying to get help with an issue but only get voice mails. This company is out of touch and unreachable once they have your money! Absolutely horrible!
What an incredibly frustrating experience!! We called about a specific car and were told that we should come in to see it. Prior to driving the 40 minutes from *******************, we called to confirm our appointment and were told that the car was available and ready for us to drive/purchase. When we arrived for our appointment, the salesperson told us that the car had already been sold. Really?! What a waste of time. And no one on the staff seemed particularly apologetic; we were told there was a lag time for their system ... read more
Terrible experience, worst customer service ever. Purchase a car 10/16 and still waiting on the hard plate. The excuse is a expired license in which they let me purchase the car with. New license since 10/29 now the need the official drivers license and not the temporary license the *** provided? Traded in a car and the payoff expert made a mistake but had an attitude as if I did something wrong. New management please.
This Place is so unprofessional, they took a Deposit, after we already had finance approved, for a week they kept delaying the delivery, then on the day they were supposed to deliver ( 10 days later ). They informed us they no longer had the car. This place is very shady. I believe they take deposits an thenook for a car. At first they said the car had 13k ****** then 24 k. A total scam, ************* kids trying to run a online bussiness. Pathic exp
If I could leave 0 I would. Worse experience trying to purchase a car. They do not accept outside financing from your bank, have to go through their lenders. They really push for all their warranties which if you deny that pretty much dont want to sale you the vehicle. Walked in looking to buy a 13k car, they tried to finance me 17k car. The sales rep ******* show me what rate I was approved for only verbally showed ******* was trying to hide more information than he was willing to show me until I asked. My advice, get preap... read more
Bought a car from this place but let me tell you about the sheer amount of traps this place set up and use this to avoid all of them.1) Regardless of what they say here, they absolutely do not let you use your own lender. If this is wrong please inform the manager of EchoPark in ********* because he represents this company and they are adamant they only use their own lender or you can pay cash. This in of itself is not a deal breaker. What they do is ask you how much you want to pay a month and for how long. I requested the ... read more
I purchased a vehicle from the EchoPark ********** *************** in mid-August 2021. At that time, I signed paperwork to transfer my plate to my new vehicle from my old one. On September 15, 2021, I received a letter from the ***** stating there was a lapse in insurance coverage and I had to pay a penalty. After attempting to contact EchoPark numerous times, they said I needed to provide them with more paperwork. My insurance company investigated and this was likely caused by EchoPark not filing my paperwork within the req... read more
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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