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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Awful customer service!!! After two days of haggling they run my credit 4 times and two hours before I was going to sign the paperwork they sell it out from under me and didn't even offer to hold it after they ran my credit so my score is lower now with no vehicle. Corporate dealerships could careless. DO NOT WASTE YOUR TIME
BAD business!! Had a scheduled test drive, took off work, drove almost 2 hours away to be told the car was sold!
If you purchase a vehicle from this dealership with a loan and have a co-signer, they will have you title and register the vehicle in the state of the primary co-signer only. Therefor, if its the secondary co-signer that will be driving the vehicle in the ******************, you will have to pay a second time to the state to transfer the registration back into *********. Makes no sense. Our auto loan bank (***** Fargo) didnt understand why Echopark did this also. The dealership knew my daughter lived in ********* but still m... read more
Service was great but had to wait for the paper work it took a while I thought it would be quicker. Now it's been over 3 weeks and we are still waiting on the tag. Tried calling and leaving messages. The local tag office and state have nothing from them yet why not? Cant get hold of anyone to find the answer. NO customer service unless your buying.
Excellent service by ******. He and All the people at Echo park help in the best car buying experience I have ever been through. I'm over 50 and have been through a lot of them.Upfront about price, no pressure tactics or pawning you off on the Dreaded Finance team.Just Honest straight forward ****** from start to finish. The whole experience was about 2 hours. And i couldn't be happier with my new car.Thank you ****** and *****. Great experience buying from Echo park. And i will be doing more business with them in the future... read more
My experience with EchoPark was very negative. First, I bought a car online, paid for shipment. When the car arrived they called and we arranged an appointment. The store was not ready for me and the process took over almost 3 hours. I got a ***** CRV and despite of promise of 190 points inspection, I went on a ***** Dealer to check the car. Guess what? all the car fluids were dirty, transmission, brake, differential... So, I decided to proceed with the service. I contacted the EchoPark ****** and asked if they could help me... read more
Everything was good and the company would have received 5 stars but when I arrived I just happened to notice there was only one key. The sales person said that it was a luxury to gave 2 keys! I felt that was a negotiable item but because it wasn't disclosed up front and I had paid $500 for shipping I went through with the purchase. Be sure to ask the representative this type of question before shipment. It SHOULD ve disclosed up front so customers know.
Echo Park brought my car, and check issued on Fri. 12:53pm I was told wait 24 hrs. for money on their check to process. Sat. 1:00pm check still no good. Echo Park check issued on bank I, also, use. Attempted 6 deposits, check no good, fraudulent, bad. I asked for car back, still on lot, refused. I have that right for 7 days. Get text mess. to check with bank Mon. from ***** who ubered me home in tiny smoke filled car. Offered no demo or rental. Illegal to keep car and money. BEWARE.
Worse customer service ever! Called for 3wks to get info on plates and I'm 5days before temporary tags is expired and have not been able to get my plates or another temporary plate or a call back to get some help on this issue!! They just keep saying someone will call you and 3wks later nothing!
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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