EchoPark New Orleans Vehicle Buying Center

Kayla J 

on BBB

3 years ago

Extremely rude staff at the ******** location in *******. They sold me a vehicle with a key that was not keyed for the car, after having the car for just over a year the key fob died. I had no way of entering my vehicle because of the key. When they were made aware of this they advised that I was outside of my 30 day window and they couldnt do anything. I continued to call until I was told by the ** that he is "going above an beyond, because frankly this isnt their problem". Just ridiculous! 

Kayla J 

on BBB

3 years ago

Extremely rude staff at the ******** location in *******. They sold me a vehicle with a key that was not keyed for the car, after having the car for just over a year the key fob died. I had no way of entering my vehicle because of the key. When they were made aware of this they advised that I was outside of my 30 day window and they couldnt do anything. I continued to call until I was told by the ** that he is "going above an beyond, because frankly this isnt their problem". Just ridiculous! 

Blake B 

on BBB

3 years ago

Sold my car to EchoPark, they matched the online offer after inspection and wrote the *****************. They gave an above market offer. Entire visit took 2 hours. 

Blake B 

on BBB

3 years ago

Sold my car to EchoPark, they matched the online offer after inspection and wrote the *****************. They gave an above market offer. Entire visit took 2 hours. 

Steven G 

on BBB

3 years ago

I traded in and purchased a vehicle from Echo Park, Cicero **. To be fair, I am rating 3/5 stars. I felt EchoPark could have communicated more frequently, and been more up front about the process. I stated this in person after the transaction was completed.Transaction is a great word to describe my experience at EchoPark: This is a transaction, not a relationship. They offered me a relatively fair price for my trade, and a relatively fair price for the vehicle I purchased (although the shipping was on the high side). There i... read more

Steven G 

on BBB

3 years ago

I traded in and purchased a vehicle from Echo Park, Cicero **. To be fair, I am rating 3/5 stars. I felt EchoPark could have communicated more frequently, and been more up front about the process. I stated this in person after the transaction was completed.Transaction is a great word to describe my experience at EchoPark: This is a transaction, not a relationship. They offered me a relatively fair price for my trade, and a relatively fair price for the vehicle I purchased (although the shipping was on the high side). There i... read more

Regina I. 

on BBB

3 years ago

First off ******** conned me into buying a $4000 warranty on my vehicle. She said if I didnt purchase it my monthly payments would be higher. Then 2 months after purchasing I hear this terrible knocking sound by my back brakes. Over $500 to fix. Then to top it all off I get a flat tire and discover I dont have a spare in the trunk. 

Regina I. 

on BBB

3 years ago

First off ******** conned me into buying a $4000 warranty on my vehicle. She said if I didnt purchase it my monthly payments would be higher. Then 2 months after purchasing I hear this terrible knocking sound by my back brakes. Over $500 to fix. Then to top it all off I get a flat tire and discover I dont have a spare in the trunk. 

Dominick Z 

on BBB

3 years ago

I should have known from the very start that i needed to take my business elsewhere. Traded in my vehicle April 10th, 2022. Had some positive equity so i was going to get some extra cash in my pocket after the deal. I was patient with them and waited the 50 days they told me to wait. Fast forward to July 12th, ************************************************************ Didnt help that the doofus salesman **** was just doing his own thing dragging around the whole time during the deal. Anyways, after many attempts to reach s... read more