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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They used to be a good company, however, you cant get them to answer the phone. the call ceneter lies about sending the calls through (they get paid based on test drive appointments), Vehicle sold, is riddled with warning lights, Just purchased and they want to see the vehicle 3 weeks from now, just as their 30 day warranty expires. What a scam. BEWARE.. They are selling vehicles that they clear out the computer from, and then sell it to you as if it is technically fine. Scam.
EchoPark Automotive - Duluth, GA Review. I had a chance to deal with EP today. Here is my analysis of the way they do business: ï¬They offer very nice cars and "list" them at very good prices . . .BEWARE. ï¬They make their money by trying to force you to buy the vehicle protection package which is essentially nothing more than an over-priced cleaning job ($500) and . . . ï¬They will try to force you to buy and finance their extended warranty ($3000 and up) ï¬You can opt out of either. However, if you refuse the warranty ... read more
Kim is the best! She made the experience very pleasurable! So helpful - so patient! Ask for her!ðŸ‘ðŸ‘
EchoPark warranty. This $3200 warranty was snuck into my deal and it wasn't until after everything was done after a horrible day that I discovered they added it in. I requested the cancellation and refund back on 5/27 and as of today 7/14 have not heard anything, note the amount of refund is based on time. I contacted EchoPark for help and was provided 2 emails to their support instead. I tried to call the support line after submitting my ticket only to get told to submit a ticket. So a run around. Following that I get the f... read more
I had a great experience with David and Rue. Quick fast and phenomenal service. The facility itself was very clean and comfortable. i love this place and its staff! Thank you for helping me get the car i wanted. If your looking for a great car with nice prices this is the place to be! ask for DAVID!!
By far the worst service. I came to purchase a vehicle yesterday. We made a deal and we're promised more. This company does shady business and I will be returning my vehicle.
On April 16, 2021 I purchased a 2017 LexusIS 200t, Salesperson Rosa, sold me a beautiful car with a key fob that was not properly working. One (1) hour after I got home from the dealership, I immediately texted Rosa to inform her of my key Fob issues. She assured me that I can go back to the dealership, the next day and get a new key Fob. I did exactly that, only to be lied to by Chris, whom promised me that he will send a key guy to my job on Monday, to replace the improperly working key Fob. Well, that turned out to be a (... read more
I had a horrible experience and probably will never buy a car from EchoPark. After numerous confirmations of our appointment to test drive the car, preparing insurance and financing, then traveling for over an hour, we got a call five minutes before arriving that you sold the car to someone else. A total waste of time my son's and my time!!! We dealt with Joel who we are reporting to Corporate as his customer service was non-existent and it felt like he really didn't give a darn. You just don't treat people like this!! This... read more
Deceptive even by typical car dealer standards. They will tell you anything to get you in to their showrooms, then when you get there they will say that car's been sold or it's on hold for 24 hours we'll call you if it's available. When you ask how so many phone contacts could be wrong they'll say you talked to a call center in North Carolina not us. Even though you talked directly to the dealership when they call you to verify if you are on your way. Just more of the typical sleazy, say anything to get em in the store type ... read more
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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