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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
0 Stars. 3 Months+ now after purchasing my car from the Tampa dealership and still says PENDING title in the DMV. Called the dealership over 10 times - talking to a customer service rep once and a "Controller" whatever that is - but mostly just go to voicemail with no call backs. this has no been going on with the phone calls for 2 months with the same update every time. We requested a duplicate title but he isn't responding. THIS ISNT MY FAULT! I trusted them to sell me a care with a clean title in hand and they failed to d... read more
I really can not recommend this place to anyone. We had a very poor experience with our sales rep at Southwest Houston location.. we walked in knowing exactly what car we wanted, just needed to test drive it and move along with purchasing. We were purchasing in cash so didn't need to do any financing. This should have been a quick and painless experience, especially because they "pride" themselves on making the experience quick and cutting out all the fluff of dealerships. We were there for several hours, our rep Paulina was... read more
Stay away. Bad customer service. They add a bunch of fee and insurance that you do not authorized. This is a crime. Business like this should not been operating. What a mistake!!!
This is the worst place too get a car it's a rip off they will make your credit drop badly they don't help and it's a horrible company DONT BUY FROM THEM
This place is a joke, my wife recently purchased a 2018 Jeep Cherokee limited in there Thornton Colorado dealership. When we test drove it it wasn't running right, they replaced the ignition coil, we didn't get the vehicle until after dark and wasn't able to thoroughly inspect it. Upon driving on the interstate we noticed the front end was shaking and pulled to the right, my wife called them and they told her to take it to a local dodge dealership and have it diagnosed and they would repair it. After it was inspected by the ... read more
This is a terrible place to purchase a vehicle. I have not received tags for my car that was purchased in November of 2020. I have also not received a call back from the registration department after calling 26 times. There is absolutely no communication on the businesses part. Texas governor extended the paper tag dates and I am now also past that grace period. If there is no communication on tags, I am sure anything else that requires communication will be non-existent as well. Please never purchase from this crooked compa... read more
Purchased my car Dec 2020 at Echo Park in Centennial, CO with promises that a few items would be fixed immediately. After almost 2 months going back and forth an item at a time was fixed. Communication is terrible at this location. No one wants to help, everyone pushes things off to someone else and than no communication from that person. The worst customer service I have ever encountered and I will steer people away from this dealership every chance I get.
I had a great experience with EchoPark in Baltimore, MD. They have a wide selection of very clean cars. The team was very friendly. Special shout out to Matt P. for helping me out! I would recommend to anyone looking for a new "used" car!
Absolutely pathetic and nerve wrecking experience. Paid money and got slapped in face, total discrimination, cannot spell customer service, lady floor manager at north Houston location. Purchased my vehicle from south, they did not had detailed cleaning machine, transferred vehicle over to North location on 45. After 5 days received call, vehicle ready, went to pick up, welcomed by ungrateful lady on the counter, straight up asked, why are you here? No greeting, no word of thank you, told her, i am here for pickup, " we have... read more
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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