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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
2020 Jeep Wrangler Unlimited failed and left me stranded with no cell service less than 250 miles/2 weeks after purchase from **************************. Towed at my own expense back home ($200) then towed to Centennial by them because there is no service department in ****************. They found trouble codes but said I must have put it under a load to cause the codes. Both tow truck drivers also couldn't get it into neutral and had to slide it on the truck bed. Yep, I must have caused a "load" driving on a dirt road 5mph ... read more
Business response:
Guest has purchased with our ******** location. I have spoken with the ** there who, in turn, reached out to the guest and has arrived at a resolution for the issues.
I would NOT buy from them again!!!! I had the most awkward sales person who acted like nothing was a big deal and didnt want to provide details for anything! It took FOREVER to complete the process and they will try to up sale you on all the extra protection that you dont need really hard, which extends the wait time. They were supposed to fill the car with gas and clean it but did NEITHER. You would think buying a 40k car they could at least do THAT! The day I was buying, I said I have my old car tag at home and can go get ... read more
Business response:
This guest has purchased from our *********, ** location and not the *******, ** location. We have reached out to the ** of ******************* who has made contact with the guest. They are rectifying the tag issue with the *** and providing monetary compensation to the guest for the inconvenience. Please transfer this case to EchoPark ********* ***************************************************************************************** 37228. Thank you!
I would NOT buy from them again!!!! I had the most awkward sales person who acted like nothing was a big deal and didnt want to provide details for anything! It took FOREVER to complete the process and they will try to up sale you on all the extra protection that you dont need really hard, which extends the wait time. They were supposed to fill the car with gas and clean it but did NEITHER. You would think buying a 40k car they could at least do THAT! The day I was buying, I said I have my old car tag at home and can go get ... read more
Business response:
This guest has purchased from our *********, ** location and not the *******, ** location. We have reached out to the ** of ******************* who has made contact with the guest. They are rectifying the tag issue with the *** and providing monetary compensation to the guest for the inconvenience. Please transfer this case to EchoPark ********* ***************************************************************************************** 37228. Thank you!
Told I was going to be under $500 month and my payment ended up over $700 Even after I settled for a cheaper car All kind of charges on my paperwork that said they were optional but I was never told of them. Just shady business in general.
Told I was going to be under $500 month and my payment ended up over $700 Even after I settled for a cheaper car All kind of charges on my paperwork that said they were optional but I was never told of them. Just shady business in general.
Awful customer service!!! After two days of haggling they run my credit 4 times and two hours before I was going to sign the paperwork they sell it out from under me and didn't even offer to hold it after they ran my credit so my score is lower now with no vehicle. Corporate dealerships could careless. DO NOT WASTE YOUR TIME
Awful customer service!!! After two days of haggling they run my credit 4 times and two hours before I was going to sign the paperwork they sell it out from under me and didn't even offer to hold it after they ran my credit so my score is lower now with no vehicle. Corporate dealerships could careless. DO NOT WASTE YOUR TIME
BAD business!! Had a scheduled test drive, took off work, drove almost 2 hours away to be told the car was sold!
BAD business!! Had a scheduled test drive, took off work, drove almost 2 hours away to be told the car was sold!
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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