EchoPark New Orleans Vehicle Buying Center

Jason P 

on BBB

4 years ago

They would not let pay for a truck with cash from ouside financing. Their monthy payment and the financing numbers they quoted me did not match the quoted intrest rate. This bisiness is a scam luring you in with low prices and then manipulating the finance numbers in a fast change artist styke hoping you dont notice the payments are higher than they should be and the add ons are more than they said. 

Donald M 

on BBB

4 years ago

They tried to charge me and delivery fee that I did not pay. Took a week to get it to pickup location. Floor mats were missing and were on the inventory list but they tried to tell me that because they were not in the photos I would not get them.. Called manager and got a $100 credit that I still have not gotten. 2 tires were new and the other 2 worn out. When I took it to get new tires, they showed me where the front brake pads were worn out and the front end had to be aligned. All total was $800. So much for their 190 poin... read more

Charles S 

on BBB

4 years ago

It was not what I expected in purchasing a new vehicle. The salesmen were hard to communicate with. During my purchase I dealt with three different people all of which seemed to have better things to do than sell a car. When the car was delivered there had obviously been body work done to the right front fender of the vehicle. There was masking tape still on the car and overspray in the wheel well, on the passenger door, the passenger mirror, the area under the windshield wiper and all over the windshield. I was promised tha... read more

TD B 

on BBB

4 years ago

Drove 2 hours to pick up the car that wanted and it turned out to be a big wasted of time. First I had to put 500 down to have the car moved from 1 state to another. I had them send me the drive out price prior to agreeing to buy the car. I set the appointment and drive to the dealer only to encounter a rude and disinterested sales person at the door. Once I inspected the car it was dirty and the seats has stains in the leather that wasn't coming out. Then after we agree to have the vehicle detailed ( at their expense) I sig... read more

Jodi59102 

on BBB

4 years ago

Hello, My name is **** ********. I bought a 2017 Ford Explorer XLT on Saturday 2/20 from the Centennial Colorado location. I flew in from Billings MT to get the car and I drove 8 hours home after my purchase. David told me Mondays they had an appointment to get the car in the shop on Wednesday to get the Brakes fixed and also replaced the tires while they had the car in the shop because that was also part of the issues he stated. We started talking the week of 2/15 about the Ford Explorer. I bought the car and 2 days later i... read more

Adam B 

on BBB

4 years ago

I was very excited about the selection and prices at the newly opened Echo Park in Nashville. I drove two hours there with the intention of buying a car that day. My experience working with their staff and test driving vehicles was fine. I found exactly the car I wanted at a great price, but that is where my positive comments end. I didn't want to finance or buy any of their other add-on plans, which evidently is how they make their profit, because they dragged out the purchase for hours and made it very difficult for me. Th... read more

Heather V 

on BBB

4 years ago

STAY FAR AWAY from this DISASTER! I've previously purchased from ***** and thought this would be similar. This is a DISASTER! Every sales rep will give you different info, their website shows every car you search for is in Tampa (so that you waste your time and go there only to be disappointed), the sales rep told us that they now ship cars between locations (similar to vroom), so I went home and attempted to buy one online to have it sent to the tampa store. Well, after 4 HOURS of phone calls I was finally told they don't s... read more

Elena A 

on BBB

4 years ago

Jesse G**** was awesome and amazing customer service. Great prices. Highly recommend. 

CG 

on BBB

4 years ago

Stop! Turn around! Do not go there!!! If you can afford these cars with these low mileages, something is very wrong! We found that out. We drove 2 hours after placing a $500 deposit on a car only to find out when we were 30 minutes away that the car was not on their lot "but they had others they could show us". What a nightmare! DO NOT GO THERE!!!!