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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This has been a terrible experience:1. I put down a $500. deposit to hold a vehicle, was told it would be applied to the purchase or refunded. Bought the vehicle and ended up having to file a dispute with my credit card company to get the $500. back because it wasn't applied to the purchase or refunded.2. EchoPark failed to get the vehicle inspected prior to purchase and then lied about it, blaming the *** for being behind. We ended up getting the vehicle inspected ourselves and finally recieved the permanent tags but not be... read more
We bought a car in December and within a day the transmission was slipping. We called within 72 hours and they said let us take a look. We brought in the car. When we got the car back it wasnt fixed, took the car back. They finally said the transmission needs to be replaced. So it is now March, they say the car is fixed. We go pick up the car and they didnt fix the transmission. We asked for our $ back, but shorted us out of $1300 from what we paid. Now Im sure they will resell this car and someone else will get stuck with t... read more
Purchased a vehicle from one of your dealerships about a year ago. Sensitive information was give to obtain loan information to purchase the vehicle. Recently inquired about selling the vehicle to another location and was never contacted personally. Instead they reached out to employers and previous employers in regards to the inquiry. Absolutely no permission was given to be contacted by any of the workplace numbers. This establishment takes no care with personal and sensitive information! Be aware that any employee at any ... read more
I posted the following to their ****** review for the Echo Park in *************, **...in short, I had several warranties, a car that drives poorly and makes noises, and unfortunately was suckered into a deal that is now so far in negative equity, I am stuck for 5 years. I called, I chatted (documented in review), and tried everything just to get someone to listen at the dealership. After purchasing 4 cars here and recommending to two other people, it is apparent that a negative experience means nothing to the company.Over o... read more
Applied for a 2021 ******CX30 at the *********,******** location. I called when the dealership first opened at 9am on 3/11/23. Some lady answered the phone" hello". I'm like ok.. I told her why I was calling and had to repeat myself three times. Kept asking about the "shipping payment" when I mentioned, I couldn't get to that part of the process. I received " give us a call about your financing." I shortly after received a call from someone in financing. He asked me questions about my income, and trade-in. Even though, I put... read more
Bait and switch APR rates. Will show an APR that is half of what they will eventually charge. Run away.
The salesperson was very knowledgeable. However after getting home and looking at the paperwork we were charged for a warranty we didnt agree to as well as dent and paint protection. Luckily we were about to get refunded for all of those things. Before you buy a car look over the paperwork for fees that you did not agree to.
Sold me a car with a flat tire, made me pay for it, and then AFTER I made a bad review, they called me and attempted to bribe me to change my review. They only care until the sale is made and DO NOT CARE about long term customer satisfaction. Took them 4 months to acknowledge my bad review and then only offered to resolve the problem if and only if I changed my negative review. HORRIBLE PEOPLE!!!!!
I bought a 2021 ****** 4runner from the ********* location. The vehicle was out ******** so I knew rust could be an issue. So I questioned the salesman ***** and was ****** assured their 190 point inspection wouldnt allow anything like that through. It was raining outside and so I took him at his word and bought the vehicle. I get it home and look the next day and there was a large amount of rust under the vehicle. Enough to not be acceptable by any standards, but the real issue is under the seats. They are covered in rust. ... read more
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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