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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fraudent and unscrupulous. Added internal products (service warranties, *******************,etc) without my knowledge. Also, gave me the worst financing offer through a lender that has already been identified by a class action lawsuit ad a predatory lender. I have good credit and also paid **** dollars down, but manager told me that since I was upside diwn, that was all I could do ti get out of my car. I.did not see the terms before I signed which was a huge mistake, however, they should have shown me my options so that I co... read more
They took more than an hour and a half to honor the price they agreed to online. We have been here for more than two hours and they think its reasonable to say it will be another hour. We are not purchasing a vehicle from them, just trying to get them to deliver on their written offer. Theyre dishonest. You shouldnt have to spend this much of your day trying to get a company to do what they promised.
In May30 I bought an Infiniti Q50 with two keys but one didn't work but the saleswoman told me not to worry to come back on Thursday, I talked to the one with the keys, he said that the control they measured doesn't work, I need a new one, I talked to ******* and she told me that I couldn't do anything.
This place is full of crooks and swindlers. Too much c*** to mention in one review but in short, I had been working with them on a purchase for 10 days and at the very last minute before diving to the dealership to get the vehicle they let a random walk-in cash buyer purchase the car over me after I already paid $500 to reserve the car online. I am 100% convinced they just opted to go with the cash buyer over me even when I already reserved the car...I guess they figured they'd just refund the $500 reserve fee back to me bec... read more
Business response:
<p>******************,</p><p>We deeply regret learning about the negative experience you had and would like to extend our sincere apologies for the issues you encountered during your purchase attempt. Our utmost priority is to offer a seamless and transparent buying process for all of our guests. Your feedback regarding our online trade process has been duly noted and acknowledge we should have requested you to bring your car in for a seen valuation and to test drive the vehicle of interest in order to expedite the finalizat... read more
I would never recommend someone to purchase a car from them. Of course, they get you with the warranty. Had the car for one month & the brakes gave out on me. To top things off, I came *** Echo Park in Cicero, which is an hour & 1/2 from where I live, just to he waiting for 20 minutes to he seen. I spoke with the ************* just really brushed me off & didn't care about nothing about my safety, but so much worried about the warranty expiration. She had me come all this way to just basically tell me there is nothing they c... read more
Ashton Marrero is the guy to speak to at this car dealership! Never pushy. Listen to everything we wanted and needed at the time. Worked very hard to get us the best financing we could get at the time. Will not be buying a car anywhere else. I’ve sold cars in my past life and Ashton’s behavior should be the standard in the industry. Fantastic place to buy a car.
This dealer (**********, **) sold a car with a permanent error code--check engine light was not on so either the dealer cleared the code to hide the warning light or it coincidentally had not appeared the entire time the vehicle was on their lot. In addition, the manager stated that he gave me the best rate (not a good rate in actuality) he could with his top lender, in spite of my excellent credit rating--I immediately checked rates with the lender (Chase) and was presented with lower rates for any term based on the vehicle... read more
Had me drive to the dealership to test drive a car, when we arrived we were told to come back later and they couldn't find the keys. We did, and it turned out they sold me a car without a proper key, only 1 FOB with a key blank inside. You can only call the ************** call center, nearly impossible to talk to a person at the actual dealership. I did get a call from an angry woman that gave me misinformation about getting a key made. She lied about the manager coming in and wanted to put me on hold, then hung up on me. I ... read more
Im very upset i brought a vehicle from echo park and they are very horrible do not buy a car here. I got it 2 months ago and my rotors and breaks are bad already and now I have to pay the ** dealership 200 just for them to find the problem thats so sad ??.
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open tomorrow at 10:00 a.m.
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