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EchoPark New Orleans Vehicle Buying Center
- Automotive
- Metairie, LA
About this business
At EchoPark Automotive in New Orleans, we aim to break the common stereotype held by your typical 'used car dealer' by handling all of our business in an honest and transparent manner.
Location details
4625 Airline Dr, Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased a vehicle June 6, 2023. By mid July, conveniently just over the 30 days, I noticed the vehicle started blowing "blue smoke" when started. When I called to ask if they could do anything, even just a diagnostics check to tell me what I'm dealing with, the man on the phone replied "I already told you we won't touch the vehicle after 30 days". Took it to ****** today and was informed it needs a WHOLE NEW ENGINE! Also, this was an ongoing problem and the dealership I purchased from had to have been aware. The salesper... read more
************************* is an excellent representative - knowledgeable, friendly, and professional. An absolute pleasure to work with! In addition, EchoPark has this process down to a T and everything runs super smoothly...kudos to everyone there!
******* was amazing!! Easiest and smoothest car buying experience Ive ever had!
Found a nice Range Rover we Liked at the dealership in ******** **. this was around 5 pm. At 10 pm they finally got the paperwork to us saying they were short staffed. We expressed interest in how much of the original warranty was left (2 1/2 years) but they didnt tell us that. Instead we were presented in our closing paperwork an extended warrantee that started immediately and therefore overlaps by 2 1/2 years and *****. It was late. We were tired and did not catch it. When we did I went into the dealership and canceled the... read more
Had a great experience buying our second car with Echo park. Our sales person was **** she did a great job explaining everything and she made sure we got exactly what we wanted.
****** was fantastic. He was patient with us, while busy handling other customers.
Terrible Experience at Echo Park ************, **: On August 12, 2023, I set up an appointment for a test drive. With many openings on the schedule, I chose one. I also chat-roomed with ******, confirming that I only needed to show my driver's license to test drive the truck I was considering purchasing. I also informed with ****** that I did not want my ************* stored in their system nor shared with affiliates, and she agreed to my requests. Upon arriving for my test drive, the lobby was practically empty, and a sales... read more
I will be contacting Discover regarding my $500 down payment being refunded. There is no way it takes "several days" to have a copy of a title sent to a lender. I never heard back from ***** who told me he would have the sales order to me the next morning, only to find out when I checked on it the next day that he was off. The sales order was sent to me wrong on the first two attempts and then never sent to my lender after having been asked for and providing their contact information. I never heard a word from anyone on Frid... read more
We bought a **** Escape beginning of July and are still waiting for the title. Our temp tags have expired and they can't tell us when it will arrives.Numerous phone calls, left messages with none being returned.It was a nice purchase, but their after sale practices are disgusting.****
Frequently asked questions about EchoPark New Orleans Vehicle Buying Center
How is EchoPark New Orleans Vehicle Buying Center rated?
EchoPark New Orleans Vehicle Buying Center has a 3.4 star rating with 306 reviews.
When is EchoPark New Orleans Vehicle Buying Center open?
EchoPark New Orleans Vehicle Buying Center is closed now. It will open at 10:00 a.m.
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