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Eastern Shore Toyota

4.4

About this business

Location details

29732 Frederick Blvd, Daphne, AL, 36526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45,641 reviews
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Vickie Shepherd's profile image
Vickie Shepherd 
8 years ago

Had our new trucks 1st service and Auto Butler done yesterday, Auto Butler can take 2 hours or more alone, they had us in and out under 2 hours, great service as always, this is our 5th vehicle purchase from them, as always great great great, 

Business response:

When a customer is willing to travel to visit our dealership, we know we are doing something right! Thank you for taking the time to leave us a review and share your Eastern Shore Toyota experience. Our goal here is to keep the buying process quick, easy and painless for our customers. We look forward to helping you with all your vehicle needs in the future! 

Tina Smith's profile image
Tina Smith 
8 years ago

I will not be back. Beware! They always find expensive issues that really don't exist. I took my vehicle in for oil change, was told I needed front brake shoes...was quoted a fair price of $179 so I told them to proceed. After a couple of hours of waiting, guy comes back out and stated they ran into an issue. He takes me back to shop where my vehicle is and mechanic tells me that both front calipers are stuck and binding and in need of replacement before pads can be changed. When I asked how much that would cost, I was told ... read more

Business response:

Tina, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Sales Manager, Bruce Thomas, would love to talk directly with you and rectify these issues. You can contact Bruce at 251-625-1919. We hope to hear from you soon. 

Jeffrey Simon's profile image
Jeffrey Simon 
8 years ago

We could not be happier. The vehicle was immaculate, both inside and out. The staff went above and beyond to make our buying experience a success. The dealership was clean, friendly and inviting. The website was bright, user-friendly, and informative. Our only regret is that we live three hours away and can not easily take advantage of their after-purchase services. Thank you Eastern Shore Toyota for an enjoyable, no-hassle experience! 

Business response:

Thanks for the great review, Jeffrey! When a customer is willing to travel to visit our dealership, we know we are doing something right! Thank you for taking the time to leave us a review and share your Eastern Shore Toyota experience. Our goal is to keep the buying process quick, easy and painless for our customers. We look forward to helping you with all your vehicle needs in the future! 

Jocelyn Sanner's profile image
Jocelyn Sanner 
8 years ago

Today I traded in my car for a newer used and fairly priced Jeep.... Best experience ever!!! � Seana Jones made the process quick and painless. Got most of the deal worked out over the phone so when I made the 2.5 hour drive from PCB there was little left to do! Felt taken care of every step of the way and I got a great deal on a great car. Love the warranty and BEST interest rate. Will recommend to anyone, definitely ask for Seana!! 

Cynthia Britt's profile image
Cynthia Britt 
8 years ago

We had a very pleasant experience. Our sales consultant was very knowledgeable and did not pressure us to make a sale. The service department has always been very thorough when performing routine maintenance and have never tried to sell us something we didn't need. I would recommend this dealership to anyone looking to purchase a Toyota. 

Business response:

Thanks for the great review. Cynthia. The best type of compliment is when our customers recommend their friends and family, so we truly appreciate it. We look forward to working with you in the future. Wishing you many happy miles! 

Peter Cunningham's profile image
Peter Cunningham 
8 years ago

Best car dealer on Eastern Shore. Clean. Prompt and reliable 

Jl Milam's profile image
Jl Milam 
8 years ago

Excellent dervice. Everyone was attentive and very helpful. 

Leslie Castro-Rosario's profile image
Leslie Castro-Rosario 
8 years ago

We went "just to look at a couple of cars" to Eastern Shore Toyota looking for a new car for my Mom. She is retired and mostly drives around Daphne. We (me and my siblings) did wanted a safe reliable car for her. Seaborn worked with us; he listened, asked questions and listened again. He then showed us the type of cars that he thought fitted our needs. Sure enough, Mom (and I) fell in love with a 2017 Prius 2. Seaborn then helped us get the paperwork done easily. All in a fraction of time! 

Business response:

Transparent pricing and a great staff make for a quick and easy buying experience. Congratulations on your new Prius! We are happy that Seaborn and the rest of the Eastern Shore Toyota team could help you find everything you were searching for during your purchase and more. 

Lynette Paulchek's profile image
Lynette Paulchek 
8 years ago

The purchase was fast and easy. Now I have had to use the service department and they were just as friendly as the sales team. I was given a loaner while they repaired an electronic door lock for us. The loaner was a beautiful vehicle that I enjoyed driving. I recommend Eastern Shore Toyota to all my friends it is definitely worth the drive from Pensacola, FL to Alabama. The price is right and the staff is amazing 

Business response:

Lynette, our goal here at Eastern Shore Toyota is to provide you with a seamless customer service experience. We are so glad that you had a positive visit during your purchase and your service. Thank you for taking the time to leave us a review, and we look forward to serving you again in the future! 

Frequently asked questions about Eastern Shore Toyota

How is Eastern Shore Toyota rated?

Eastern Shore Toyota has a 4.4 star rating with 5,641 reviews. 

When is Eastern Shore Toyota open?

Eastern Shore Toyota is closed now. It will open on Monday at 9:00 a.m. 

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