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Eastern Shore Toyota

4.4

About this business

Location details

29732 Frederick Blvd, Daphne, AL, 36526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45,628 reviews
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Kerry Ann Morton's profile image
Kerry Ann Morton 
7 years ago

Business response:

Kerry, thank you for taking the time to leave us a review! Is there anything else we can do for you? We want to provide all of our customers with a 5-star experience! 

Matthew Mastin's profile image
Matthew Mastin 
7 years ago

Business response:

Thank you for the great star rating, Matthew! If there's anything else we can do to improve your experience, please let us know! 

LaQuanda Dixon English's profile image
LaQuanda Dixon English 
7 years ago

I truly enjoyed my experience. I had a hassle free buying experience. This was my third dealership. I guess three times is a charm. � I will definitely purchase again in the future from Eastern Shore Toyota. Thanks to God for making a way and thank you to my salesman Ed for sealing the deal. You all are the best. 

Edna Taylor's profile image
Edna Taylor 
7 years ago

Business response:

Thank you for the 5-star review, Edna! 

Sandra Southworth Brickwedde's profile image
Sandra Southworth Brickwedde 
7 years ago

We just purchased our 3rd Toyota Sienna from Eastern Shore Toyota. Have had a good experience each time. I love my Sienna. The maintenance personnel are always friendly and helpful. Brandon Farmer and Mack Herrin made the puchase experience a good one. Our car was missing a head rest when we purchased it. Mack ordered it and we had it in 2 days. I highly recommend Eastern Shore Toyota. 

Business response:

Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future. 

Autumn Buettner's profile image
Autumn Buettner 
7 years ago

Business response:

Thank you for the 5-star review, Autumn! 

Jimi Williams's profile image
Jimi Williams 
7 years ago

I bought my '17 Tacoma from EST last year. You really can't bargain with the price on a Tacoma too much, and the manager knows this. They are all about the $, and that's understandable, but i remember they wouldn't budge on anything, like the trade-in price of my existing truck which I thought was a bit low. The salesman promised me a detailing upon first maintenance visit, this didn't happen. On the most recent trip for maintenance (15000), i understand that there isn't much to do, but I was told that once completed includi... read more

Business response:

Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experience. We are so sorry we did not resolve the issue on the spot. In the future please don't hesitate to ask for our manager on duty. We want your business and will do whatever it takes to earn it back. You have our promise. Would you reach out to me via email bthomas@easternshoretoyota.com ? I want to mak... read more

Barbara Bonham's profile image
Barbara Bonham 
7 years ago

We have bought several cars at Eastern Shore Toyota. Everyone has always been kind and helpful, from management all the way down to the coffee shop staff. We have never had a bad experience and I would recommend Eastern Shore to anyone looking for a new or used car. The service department is excellent as well. 

Business response:

Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your purchase exceeded your expectations. It is because of feedback like yours that we are able to provide them the best customer service. Please consider visiting us soon to enjoy our most recent collection. 

Kelly Talbot's profile image
Kelly Talbot 
7 years ago

Business response:

Thank you so much for leaving us a 5-star rating, Kelly! Have a great day. 

Frequently asked questions about Eastern Shore Toyota

How is Eastern Shore Toyota rated?

Eastern Shore Toyota has a 4.4 star rating with 5,628 reviews. 

When is Eastern Shore Toyota open?

Eastern Shore Toyota is closed now. It will open on Monday at 9:00 a.m. 

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