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29732 Frederick Blvd, Daphne, AL, 36526, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Kerry, thank you for taking the time to leave us a review! Is there anything else we can do for you? We want to provide all of our customers with a 5-star experience!
Business response:
Thank you for the great star rating, Matthew! If there's anything else we can do to improve your experience, please let us know!
I truly enjoyed my experience. I had a hassle free buying experience. This was my third dealership. I guess three times is a charm. � I will definitely purchase again in the future from Eastern Shore Toyota. Thanks to God for making a way and thank you to my salesman Ed for sealing the deal. You all are the best.
Business response:
Thank you for the 5-star review, Edna!
We just purchased our 3rd Toyota Sienna from Eastern Shore Toyota. Have had a good experience each time. I love my Sienna. The maintenance personnel are always friendly and helpful. Brandon Farmer and Mack Herrin made the puchase experience a good one. Our car was missing a head rest when we purchased it. Mack ordered it and we had it in 2 days. I highly recommend Eastern Shore Toyota.
Business response:
Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.
Business response:
Thank you for the 5-star review, Autumn!
I bought my '17 Tacoma from EST last year. You really can't bargain with the price on a Tacoma too much, and the manager knows this. They are all about the $, and that's understandable, but i remember they wouldn't budge on anything, like the trade-in price of my existing truck which I thought was a bit low. The salesman promised me a detailing upon first maintenance visit, this didn't happen. On the most recent trip for maintenance (15000), i understand that there isn't much to do, but I was told that once completed includi... read more
Business response:
Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experience. We are so sorry we did not resolve the issue on the spot. In the future please don't hesitate to ask for our manager on duty. We want your business and will do whatever it takes to earn it back. You have our promise. Would you reach out to me via email bthomas@easternshoretoyota.com ? I want to mak... read more
We have bought several cars at Eastern Shore Toyota. Everyone has always been kind and helpful, from management all the way down to the coffee shop staff. We have never had a bad experience and I would recommend Eastern Shore to anyone looking for a new or used car. The service department is excellent as well.
Business response:
Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your purchase exceeded your expectations. It is because of feedback like yours that we are able to provide them the best customer service. Please consider visiting us soon to enjoy our most recent collection.
Business response:
Thank you so much for leaving us a 5-star rating, Kelly! Have a great day.
Eastern Shore Toyota has a 4.4 star rating with 5,628 reviews.
Eastern Shore Toyota is closed now. It will open on Monday at 9:00 a.m.
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