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Eastern Shore Toyota

4.4

About this business

Location details

29732 Frederick Blvd, Daphne, AL, 36526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45,628 reviews
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Rob Bullard's profile image
Rob Bullard 
recommend  Recommended
6 years ago

Even though I knew what I wanted, my salesman Justin Strait, as well as everyone at Eastern Shore Toyota from sales to finance to management were very helpful, informative and just fun to be around. I had an absolutely awesome experience buying my truck from them, and I recommend them highly. 

Business response:

Rob, thank you for taking the time to write about your experience. It is wonderful to hear that Justin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. 

Donnie J Knight II's profile image
Donnie J Knight II 
recommend  Recommended
6 years ago

Great customer service! Very professional 

Business response:

Thank you Donnie for writing about your experience! We look forward to working with you again! 

Doug Gordon's profile image
Doug Gordon 
6 years ago

Check engine light came on so I brought my car to dealership since it is still under warranty. After waiting over 2 hours they charged me $120 for a diagnostic check that turned out to be a misreading because fuel cap wasn’t sealed properly. So expect to get milked. 

Business response:

Doug, We’re concerned by your review and would love the opportunity to have it addressed to you. Your satisfaction is extremely important to our company. Please reach out to me personally on my mobile phone at 251-625-1919 ext. 2601. Thank you, Rick Fowler General Manager. 

Richard Nolen's profile image
Richard Nolen 
6 years ago

The sales manager is rude and could care less about the customer. -3 stars. The vehicle my daughter bought from them should be considered a lemon. 

Business response:

Richard, We apologize for your recent experience at our dealership. We always strive to give our customers the best service, and we missed the mark with you. Could you call our general manager Rick Fowler at 251-625-1919 ext. 2601 to let us know how we can make things right? Thank you. 

Rod Fuller's profile image
Rod Fuller 
recommend  Recommended
6 years ago

Big thanks to Mark Dunbar for a great car buying experience. 10 plus rating from us, it was one of the easiest things we have done this year. We love our new RAV4! 

Business response:

Rod, On behalf us all of us at Eastern Shore Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mark. We will be sharing your feedback amongst our team. 

Frank Ashline's profile image
Frank Ashline 
6 years ago

I had a 10:30 appt got there on time for scheduled maintenance I didn’t see my car again until 2:30. I don’t know what you did to your service dept. but I was really disappointed. No one kept me informed of the delay. I had to go and find the person who took the car and asked him to find out what was going on. I got some story about how it was people getting ready for the thanksgiving holiday. Why even bother making appointments. I guess I’ll start going to Bob Tyler’s Toyota it’s a lot closer. 

Boo John's profile image
Boo John 
recommend  Recommended
6 years ago

The salesman was the nicest I have ever had at a dealership. All the people there were so friendly and went out of their way to try to help us in any way they could. I have bought a lot of vehicles through the years but this was the best experience I’ve ever had buying a vehicle. 

Business response:

Boo, We would like to thank you for this amazing review! Our team is dedicated to providing you and everyone else who visits Eastern Shore Toyota with only a truly exceptional experience! It’s so nice to hear that we helped to make your experience such a positive one! 

Jacque Stetler Palmer's profile image
Jacque Stetler Palmer 
recommend  Recommended
6 years ago

bought a car today...great people...great service...great place! 

Business response:

Jacque, Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. 

George Spottswood's profile image
George Spottswood 
recommend  Recommended
6 years ago

Great expereince with purchasing vehicles at Eastern Shore Toyota last week. Outstanding, professional & extremely knowledgeable staff. Thank you Seana, Barry & Danny! 

Business response:

George, Hearing that you had an outstanding and professional experience is the best thing we could hope for! Thank you for choosing Eastern Shore Toyota! Seana, Barry, Danny, and the team will be excited to hear your feedback. We look forward to serving you for many years to come! 

Frequently asked questions about Eastern Shore Toyota

How is Eastern Shore Toyota rated?

Eastern Shore Toyota has a 4.4 star rating with 5,628 reviews. 

When is Eastern Shore Toyota open?

Eastern Shore Toyota is open now. It will close at 6:00 p.m.  

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