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Dorschel Toyota

4.5

About this business

Dorschel Toyota specializes in a sales environment dedicated to the customer experience. Customers work with one person from start to finish, and all our New and Used vehicles clearly display our best price. Dorschel Toyota Service is best in class. Master-Certified factory-trained technicians and ASMs; Convenient hours & location; state-of-the-art facility; Local shuttle service; Comfortable lounge with TV, WiFi & kids play area; Car wash with every service; On-line service scheduling; Indoor delivery and night box; Coffee ... read more

Location details

3399 W Henrietta Rd, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.53,189 reviews
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Travis Thomas's profile image
Travis Thomas 
7 years ago

We waited all day, no one has talked to us as they did with other customers. We feel that since have not bought our vehicle here, this is why we are getting this bad service. People has come in after us and has left before us. We have been here since 9am and going on 3pm now. 

Scot Sacchitella's profile image
Scot Sacchitella 
8 years ago
Ananse Wraps AndLocs's profile image
Ananse Wraps AndLocs 
8 years ago

There was a known fix for my 2013 chevy. I'm pleased to say the issue was fixed. My service was great. Glad I bought from these guys. 

David Lavigne's profile image
David Lavigne 
8 years ago

In and out with no major delay. The remodel looks great! 

Sava Toufexis's profile image
Sava Toufexis 
8 years ago

Very professional and friendly service. I was very pleased with it. The service rep, Todd Thomas, was very helpful. My commendations. 

Diane Northrup Barker's profile image
Diane Northrup Barker 
8 years ago
Prudence Nobles's profile image
Prudence Nobles 
8 years ago

I have never had a bad experience at Dorschel. I love the upgrades they have done. It is nice to be able to get something to eat or drink while you are waiting. 

Danny Mac's profile image
Danny Mac 
8 years ago

Brandon Easton and the whole sales team, service team (Manny) are a cut above the rest and establishment are raising the bar pretty high for others to compete Clear, Simple and Different are an understatement! Awesome service, quality and thorough mechanics will keep me coming back for years! Thank your your service and friendly smiles all day 

Amanda Swift's profile image
Amanda Swift 
8 years ago

Sales representative was extremely rude and very cocky....I wouldn't recommend this gentleman to anyone. Mike Peterson would not help my son and his fiance in any way shape or form. We bought elsewhere! 

Frequently asked questions about Dorschel Toyota

How is Dorschel Toyota rated?

Dorschel Toyota has a 4.5 star rating with 3,189 reviews. 

When is Dorschel Toyota open?

Dorschel Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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