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Dorschel Toyota

4.5

About this business

Dorschel Toyota specializes in a sales environment dedicated to the customer experience. Customers work with one person from start to finish, and all our New and Used vehicles clearly display our best price. Dorschel Toyota Service is best in class. Master-Certified factory-trained technicians and ASMs; Convenient hours & location; state-of-the-art facility; Local shuttle service; Comfortable lounge with TV, WiFi & kids play area; Car wash with every service; On-line service scheduling; Indoor delivery and night box; Coffee ... read more

Location details

3399 W Henrietta Rd, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.53,189 reviews
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Ana C Wheeler's profile image
Ana C Wheeler 
8 years ago

Great experience! Special thanks to Frank Montalbano for making it so! 

Soumyaroop Bhattacharya's profile image
Soumyaroop Bhattacharya 
8 years ago

Worst attitude for a car salesperson, particularly Ryan & Mark (apparently a Supervisor). Not buying NOT RECOMMENDED. 

Jennifer Hageman-Wolfe's profile image
Jennifer Hageman-Wolfe 
8 years ago

Definitely don't have it together. For a 2hr job it's taken 4 hrs because the first 1hr and a half you dicked around. You already new what was wrong with it. You called me said you had the parts bring it in. So here I am and you had no clue. So for 1 and half you didn't even know u had the parts even though I told the first guy checking me in that you had the parts already. Your answer I offered you a shuttle. Ummm the shuttle isn't gonna take me all over. I told you on the phone when called I have to WORK which requires my ... read more

Luis Soto's profile image
Luis Soto 
8 years ago
Bob Powell's profile image
Bob Powell 
8 years ago

I hate buying cars. But today was great. Dorschels pricing program eliminates the part I hate most. Had done my homework ahead of time, and new the range I wanted to pay for the vehicle, and the price they quoted was at the bottom end of that. Got more than I anticipated for my trade in, and was given the option of taking some of that in cash (minus tax... so put it all toward car!) When it's time to replace our other vehicle in a few years I will definetly return to a Dorschel dealership, 

Sven Dengler's profile image
Sven Dengler 
8 years ago

Well I am done with Dorschel from here on out. It was such a great experience hearing your salesman, Don Beuerlein, brag about his personal car and horse power bullshit when I am trying to get questions answered about turning in my lease and other options. When I grounded my car and made sure there was nothing left inside he asks "do you have a screw driver?" I reply no, and then hands me one to go take off MY OWN LICENSE PLATES while he walks away. LOL WTF!!??? I almost laughed at him, but instead was the bigger man and jus... read more

Lauren Vick's profile image
Lauren Vick 
8 years ago

I just got a new RAV-4 and absolutely love it! Thank you so much Mark Fujimura, for helping me with my first car buying experience. 

Dave Press's profile image
Dave Press 
8 years ago

The Dorschel Collision Center fixed my car when I was in town and everything was great and timely. I would highly recommend them for body shop needs! The service couldn't be beat. It was a breath of fresh air getting taken care of with such great service for an unexpected visit. Thanks! 

Kyle Rice's profile image
Kyle Rice 
8 years ago

I got my oil changed not only did I get great service I loved the shuttle service to and from work when I got my car it was so clean I could eat off it 

Frequently asked questions about Dorschel Toyota

How is Dorschel Toyota rated?

Dorschel Toyota has a 4.5 star rating with 3,189 reviews. 

When is Dorschel Toyota open?

Dorschel Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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