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Dorschel Toyota specializes in a sales environment dedicated to the customer experience. Customers work with one person from start to finish, and all our New and Used vehicles clearly display our best price. Dorschel Toyota Service is best in class. Master-Certified factory-trained technicians and ASMs; Convenient hours & location; state-of-the-art facility; Local shuttle service; Comfortable lounge with TV, WiFi & kids play area; Car wash with every service; On-line service scheduling; Indoor delivery and night box; Coffee ... read more
3399 W Henrietta Rd, Brighton, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I stopped in this morning (Friday) on our way to Cleveland. No appointment but I get anxious when something does feel right with my vehicle. I explained it was shuddering at high speeds, but that I had also pushed through a foot of snow to get out of my driveway that morning. The service writer was very nice, non-judgemental of the "girl" in me and my paranoia and explained it was probably the snow as that happens. He would have one of the crew run it through doll up and clear things out for me. I was in and out in 30 minute... read more
Highly recommend if you're looking for a new or used vehicle. Koujo was our salesman and he was amazing!! They're sales and service staff are among the best and always keep in mi d what YOU want and NOT what they want. Not to mention, they're dealership is very nice, clean and serves refreshments. I will ALWAYS go to Dorschel Toyota from now on!!
Dorschel Toyota is an excellent auto dealership. I was impressed by Matt Camiolo and his knowledge of the Toyota products. This was my second lease on a RAV4 and I couldn’t be happier. Shopping or leasing from Dorschel is such a breeze. It is a no stress, no hassle experience. The Dorschel experience is truly amazing. The service department is professional and never had a problem. I highly recommend Dorschel for your next auto purchase and especially Matt Camiolo!
Jason Conrose was not a typical salesperson he made us feel very comfortable throughout the sales process he was very attentive to the needs of my son who was a first time buyer.
We had a great experience buying a car that fit our budget and our needs. We paid a great price and feel confident in our decision to buy a Toyota Certified vehicle. Our salesman was friendly, professional, and knowledgeable. We will definitely go back and recommend Dorschel to our friends and family.
They are nothing special, just another car dealer with a fancy building. Overall I having nothing overly bad to say, but at the same time I have no praise for them either, yes they sold us a car, but they have done nothing to earn a long term customer.
They are very kindly with the clients. And the quality of their services are classified 5 stars .
Extremely disappointed in our experience with Dorschel. Purchased a brand new 2017 Toyota Sienna in October of 2016- we chose the vehicle for its high ratings and went new because we did not want the hassle of making repairs. Within months, we had two tires blow out (at $300 a pop), and were told our bumper to bumper warranty did not cover tires because they were not Toyota parts. While this is very clearly stated in the “what isn’t covered” section in our warranty, our quest...Continue Reading
Frank Montalbano was awesome , great customer service and good at communication via email/phone . We test drove different vehicles and we laid out all my options. Once the lease was signed even the manager came out to congratulate me and had a very warm welcome . I will be back when my lease is up in 3 years! Thanks again for all your help!
Dorschel Toyota has a 4.5 star rating with 3,189 reviews.
Dorschel Toyota is closed now. It will open tomorrow at 9:00 a.m.
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