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Dorschel Toyota
- Car Dealers
- Brighton, NY
About this business
Dorschel Toyota specializes in a sales environment dedicated to the customer experience. Customers work with one person from start to finish, and all our New and Used vehicles clearly display our best price. Dorschel Toyota Service is best in class. Master-Certified factory-trained technicians and ASMs; Convenient hours & location; state-of-the-art facility; Local shuttle service; Comfortable lounge with TV, WiFi & kids play area; Car wash with every service; On-line service scheduling; Indoor delivery and night box; Coffee ... read more
Location details
3399 W Henrietta Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Horrible internet sales experience. Chatted with internet salesperson, Stephanie, about a vehicle. The car looked like a manual in the pictures. I asked her to clarify what it was (the description said automatic). She said it was automatic and make an appointment! I drove an hour and a half to get there to only find out it’s a manual. I called the manager, texted Stephanie, and FB messaged Dorschel Toyota. No answer. Disrespectful and dishonest. Don’t waste your time.
RecommendedVery friendly and attentive.
I was looking for a specific type of Toyota. I had looked at other dealers first and I was really getting disappointed and was feeling like I would never find the perfect vehicle. I found the almost perfect vehicle at Hoselton but the sales people were very rude. I then went here to Dorschel and fell in love with my perfect vehicle and met Bryon. He was amazing, this was my first time purchasing any vehicle and I am beyond happy with the service I received. Whenever I need a new vehicle I will be going to Dorschel! Their tea... read more
Well yesterday I called in hopes of pursuing a vehicle.The response when I asked if there was any negotiation?( Keep in mind my offers would have been within a 1k of listed priced)..."we're Dorschel we're the #1 dealer in blah blah blah".#1? When you offer a 5 year 60K power train when most Toyota dealerships in area offer a 7 year 100k? And your vehicles on average were priced about 1 to 2k over the competition? You had absolutely NO desire to make a customer.I am glad I didn't even bother wasting my time driving there afte... read more
Thank you so much for the amazing job fixing my Cruze! I honestly think my car is running better than when I first bought it! Thank you again!
Their service department always takes excellent care of me and my cars.. neither of which are Toyota.
I love working with all of the people at Dorschel. Every employee I have worked with is friendly and professional.
Frequently asked questions about Dorschel Toyota
How is Dorschel Toyota rated?
Dorschel Toyota has a 4.5 star rating with 3,189 reviews.
When is Dorschel Toyota open?
Dorschel Toyota is closed now. It will open at 9:00 a.m.
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