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3399 W Henrietta Rd, Brighton, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Horrible internet sales experience. Chatted with internet salesperson, Stephanie, about a vehicle. The car looked like a manual in the pictures. I asked her to clarify what it was (the description said automatic). She said it was automatic and make an appointment! I drove an hour and a half to get there to only find out it’s a manual. I called the manager, texted Stephanie, and FB messaged Dorschel Toyota. No answer. Disrespectful and dishonest. Don’t waste your time.
Very friendly and attentive.
I was looking for a specific type of Toyota. I had looked at other dealers first and I was really getting disappointed and was feeling like I would never find the perfect vehicle. I found the almost perfect vehicle at Hoselton but the sales people were very rude. I then went here to Dorschel and fell in love with my perfect vehicle and met Bryon. He was amazing, this was my first time purchasing any vehicle and I am beyond happy with the service I received. Whenever I need a new vehicle I will be going to Dorschel! Their tea... read more
Well yesterday I called in hopes of pursuing a vehicle.The response when I asked if there was any negotiation?( Keep in mind my offers would have been within a 1k of listed priced)..."we're Dorschel we're the #1 dealer in blah blah blah".#1? When you offer a 5 year 60K power train when most Toyota dealerships in area offer a 7 year 100k? And your vehicles on average were priced about 1 to 2k over the competition? You had absolutely NO desire to make a customer.I am glad I didn't even bother wasting my time driving there afte... read more
Thank you so much for the amazing job fixing my Cruze! I honestly think my car is running better than when I first bought it! Thank you again!
Their service department always takes excellent care of me and my cars.. neither of which are Toyota.
I love working with all of the people at Dorschel. Every employee I have worked with is friendly and professional.
Dorschel Toyota has a 4.5 star rating with 3,762 reviews.
Dorschel Toyota is open now. It will close at 6:00 p.m.
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