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Dorschel Toyota specializes in a sales environment dedicated to the customer experience. Customers work with one person from start to finish, and all our New and Used vehicles clearly display our best price. Dorschel Toyota Service is best in class. Master-Certified factory-trained technicians and ASMs; Convenient hours & location; state-of-the-art facility; Local shuttle service; Comfortable lounge with TV, WiFi & kids play area; Car wash with every service; On-line service scheduling; Indoor delivery and night box; Coffee ... read more
3399 W Henrietta Rd, Brighton, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The best experience as always. I recently purchased a Hybrid Hylander and it is the 6th Toyota my family has purchased from Dorschel over the last 15 years. Every single person i came in contact with was kind and helpful. I am very satisfied with my purchase and experience. Dorschel is the only place I will ever buy a car. Frank G is the best!
Always have the best experience. Everyone is so friendly and caring of your vehicles always keeping you informed of what’s going on
Took my 2009 mazda6 in for several things, one of them being an alignment and afterwards my car was still pulling to the right badly. I also took my car to the collision center to fix the dent in the driver's side door. they replaced the outside of the door but now my driver's side door speakers aren't working!!!! horrible experience at this dealership.
Another awesome delivery of my new car. Thank you Msrk Fujimura. and Jodi.
EVERY SINGLE TIME I HAVE BROUGHT MY VAN TO BE SERVICED IT HAS BEEN A COMPLETE DISASTER!!! First time I bought my van a year ago they had to re-service it for over a month because the check engine light kept coming on. Had to bring it back again for the same issue. Took a month to get a hold of someone and to receive a rental after many rude phone calls from multiple employees. I get my van back today. They said it was all set and ready to pick up. My car is making the same bad noise it was when I dropped it off. Now I have t... read more
Stripped two skid plate mounting holes with careless air ratcheting. The other four bolts were loose. Then got into my 3000mi vehicle with greasy gloves. Dented side running board some how during undercoating touch up. And another time a service person got into my vehicle with golf cleats. And to top it off. Today I try and give them a fifth chance and they won’t pass my ‘14 4Runner because of a 4” tint visor on my side windows. There has been other problems not mentioned here. This was my 3rd vehicle I have purchased from D... read more
They hung the phone up on me and lied to me over the phone to get me to come in. Would not recommend them at all. Worst customer service, I won’t ever be going back to them and I bought 2 cars there, shows you how much they appreciate there customers
Matthew Camiolo and Jean luc were very patient as i test drove several new and used Tacomas. They are the best in the business and helped me get a great deal on a new truck!
Dorschel Toyota has a 4.5 star rating with 3,189 reviews.
Dorschel Toyota is closed now. It will open tomorrow at 9:00 a.m.
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