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Doan Buick GMC

4.5

About this business

Location details

4389 W Ridge Rd, Greece, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,462 reviews
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Bob Marciano's profile image
Bob Marciano 
9 years ago

OMG I am not alone with all the crap Bob Johnson has put me through. I thought it was because I only bought 5 NEW cars in the last 9 yrs from them that i was treated so BAD! My last visit was we don't have a broken car we have a broken customer !! 4 days later they are pulling the engine out of traverse!! I think the worst part is GM itself does not care I have called and written them and they just don"t care! I will NEVER but another car from Bob Johnson or General Motors. 

Todne Ann Crowe's profile image
Todne Ann Crowe 
9 years ago

Absolute worst service EVER! Everytime I've gone here for service, I've had another issue arise the very next day. I have given them multiple opportunities to prove themselves and I'm more and more disappointed each time. I will not be purchasing a vehicle or going here for service EVER again. I would not recommend this dealership for service to anyone! I've been lied to multiple times about issues that occurred during service....they will take advantage of you and your lack of technical knowledge, if they make a mistake dur... read more

Carol Sullivan's profile image
Carol Sullivan 
9 years ago

Great experience picking up our new Cruze today. Thank you Frank DeStefano! 

Wade Shadders's profile image
Wade Shadders 
9 years ago

They will lie and steal to make a buck!!! Told me I had 3yrs 60000 miles on my extended. They switch papers and now car needs repair and I find out they scammed me. Don't trust any of them worst experience buying a vehicle. 

Linda Allen's profile image
Linda Allen 
9 years ago
Joe Venuti's profile image
Joe Venuti 
9 years ago

Great truck,great place,great deal. Can't wait for the next one. 

Chad Zfgcrew Liggetto's profile image
Chad Zfgcrew Liggetto 
9 years ago

Jim Keyes & Doug Curry at the Leroy location treated us Awesome with the purchase of our new SRX! Top Notch professionalism Excellent Customer Service Doing business the way it should be We will be back for another in about 18 months! 

Donna Clookey's profile image
Donna Clookey 
10 years ago

I just love the way you guys do business. Your sales people are awesome. They are down to earth and human. They are fast and efficient, especially Mr. York whom we worked with. Service appts are fast and if not there are ok we are olenty if this to keep us comfortable while we wait, snacks and drinks. You explain everything in great detail, no surprises. Even if something isn t perfect, we are responsible for helping in getting whatever is not perfect fixed. You are awesome, Bob Johnson! Everyone should go to Bob Johnson Che... read more

Cassandra Brown's profile image
Cassandra Brown 
10 years ago

Great place to buy a car from. I love it so much Im purchasing a second one. 

Frequently asked questions about Doan Buick GMC

How is Doan Buick GMC rated?

Doan Buick GMC has a 4.5 star rating with 1,462 reviews. 

When is Doan Buick GMC open?

Doan Buick GMC is closed now. It will open at 9:00 a.m. 

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