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Doan Buick GMC

4.5

About this business

Location details

4389 W Ridge Rd, Greece, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,431 reviews
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Jim Gingello's profile image
Jim Gingello 
10 years ago

Had a great experience. 

Stephen Vierra's profile image
Stephen Vierra 
10 years ago
Teresa Scott Reina's profile image
Teresa Scott Reina 
10 years ago

This place has the worst customer service I have ever seen at a dealership. Rude! 

Maira LaReina Nails Vargas-Plyler's profile image
Maira LaReina Nails Vargas-Plyler 
10 years ago

I've dealt with very helpful, friendly & respectful employees. Awesome service. Thorough... 

Brian Wallace's profile image
Brian Wallace 
10 years ago

I have been loyal to the Bob Johnson Chevrolet service department for over 10 years until recently. The service department has been so bad in fact I no longer trust or feel safe for them to service my car. My girlfriend has also had horrible experiences there too and I regret recommending them to her. After being stranded in Niagara Falls with her car for a problem "they fixed" we are both done with them and looking for a new dealership to be loyal too. I really wish I could talk with the general manger of Bob Johnson to let... read more

Sara JonesBilyou's profile image
Sara JonesBilyou 
10 years ago

I just picked up a used 2014 chevy impala. These people are amazing! I didn't think I could even get approved for any of their cars cause my credit isn't the best,but they didn't just get me approved they got me approved for a 2014! I really appreciate all the work they did. Very friendly and awesome people! 

Scott Jarvis's profile image
Scott Jarvis 
10 years ago

Great at the sale but they sell so many cars when u call for service they are always booked solid, then when you just go in for an oil change its a two and a half hour wait. Need a bigger service dept if they are going to sell so many cars 

Chris Trenton's profile image
Chris Trenton 
10 years ago

The sales department at Bob Johnson is top notch. Unfortunately their service department SUCKS. They butchered some warranty work on my Silverado and tried to cover it up instead of just admitting their mistake. Now I've been without my vehicle for over a week. Repairs should have taken 2-3 days max by their own admission. 

Nicole Colquitt's profile image
Nicole Colquitt 
10 years ago

I have never dealt with a dealership like this in my life!!! By far the worst I've ever encountered.. This dealership preys on woman true definition of womanizers of if I would say so.. Tried to triple charge me for light bulbs for my Chevy as though I didn't know better found out from another Chevy dealership the price was a fraction of what they charged me. Then after fixing my car gave it back with no gas in it none!!! Because of them I will never by a Chevy again and there Management is horrible no customer service or re... read more

Frequently asked questions about Doan Buick GMC

How is Doan Buick GMC rated?

Doan Buick GMC has a 4.5 star rating with 1,431 reviews. 

When is Doan Buick GMC open?

Doan Buick GMC is open now. It will close at 9:00 p.m.  

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