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Dish Express
- Telecommunications
- Evansville, IN
About this business
Dish Express, Serving The Evansville Area Since 2004. We Pride Ourselves In Providing The Best Service And Entertainment Experience To Our Customers.
Location details
1101 N Fulton Ave, Evansville, IN, 47710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cancelled my account after asking for Internet connection.I was told I do not qualify due to my lack of payment.My account had been current for several months. I used them for over 2.5 years. I was charged $280 early termination fee??They took the money out of my account on rent week.NOT HAPPY
Business response:
I was unable to locate your DISH Network account with the information provided, so I emailed you requesting more information so that I may better assist you with this issue.
Worse company to deal with! It all started about 2 years after being with fish for 10 years we lost complete signal We called they said that they changed their network and they might have to change the dish location! We schedule an appointment 4 men showed up with no respect for our property they said that they need 6 hours to complete the job because the trees are so high After 2 hours they finally decided on a spot made huge holes in our siding but not signal still I left to pick my daughter up form school came back to fin... read more
Business response:
When we spoke today, I informed you that I opened a damage claim. A member of the DISH Network Corporate Field Resolutions Team will contact you directly to discuss this matter. Regarding the technician’s behavior, a member of our Compliance team may contact you to address these concerns. I removed the balance of $180.00 from your account for the early termination fee. As of August 9, 2017, your account is at a zero balance. We appreciate your feedback and your concerns will be used to improve our customers’ interactions wit... read more
Poor service, cut-throat contracts, the worst un-intuitive interface I've ever experienced, and just all around dissatisfaction with my wasted money & time. I will never use Dish or any affiliated services again. I will always warn those considering Dish With my testimony. What a scam...
I subscribe to dish. Before I made my first payment the called to inform me my dvr needed updated. When I set this up I gave them $150.00 to hold for six months for the most up dated system. They wanted another $150.00 to hold for six months for another upgrade. Today they called and wanted $150.00 for a hold to get a software upgrade. This is so wrong that that want$150.00 to hold for 6 months for any upgrade while I have a contract with them. I think they want this to put in a 6 month CD and give it back. This is so totall... read more
Business response:
You expressed concern that someone contacted you from DISH Network asking for $150.00 to hold for equipment upgrades and software upgrades. When I spoke with you by telephone today, I apologized and advised you that you were not contacted by DISH Network. We do not require payments to hold for equipment and we do not charge for software updates. For security purposes, I established a new account for you.
Quite a few months ago DISH Network has been sending "friendly reminders" to my computer that I have used my designated minutes for my internet package. This is something I can check myself on their webpage, but it doesn't matter to me what I use or when I use it. I live in the country and my internet service is so slow that you cannot tell the difference in high speed and low speed. We have tried everything to get it to be faster, they suggest something, we try it, epic failure. This reminder is not sent via email, it is no... read more
Business response:
Please note that the dishNET internet is not an unlimited service. You currently subscribe to the dishNET 10/50 GB for a 30-day period. When the service exceeds the data limit, the system will prompt a courtesy reminder and the service will be slower. Our system is unable to disable these notifications. You may review the Data Allowance Policy for more information. Your dishNET internet term commitment was fulfilled. So that we may evaluate the technical issues you described, please contact me to schedule a technician visit.
I have been with Dish Network on and off for the past 25 years and the service that they provide via their satellite is horrible. When it is cloudy, drizzles or rains we lose our signal. I had a technician tell me that I needed to have a tree trimmed to correct the problem. I went one step further and spent $1000 to have the tree removed and it didn't help I have a contract with dish, due to moving, and I am going to be trying to get out of the thing and go with another provider. I am even willing to pay more not to have my ... read more
Business response:
You maintain you experienced technical issues and a technician told you that you needed to have a tree trimmed. You removed a tree and you continue to experience issues. You said you were told that your service is influenced by the number of people using the satellite signal. You requested to be released from your commitment. We do not have a record of any ongoing technical issues reported. On August 16, 2017, during a technician visit, you informed us that you were having a new roof installed and you said you would call us... read more
I changed service providers for my television service after many years with Dish Network as there were better options to bundle services. I contacted Dish prior to my new billing period starting July 20th and explained that my equipment had been disconnected and I needed to return the disconnected equipment. I also told them I was under contract with a new company. I told them to take me off of the auto-pay so the next bill would not be charged and give me information on returning the equipment. He gave me a spiel on all the... read more
Business response:
We appreciate that you brought your concerns to our attention. I applied a credit to your account for services from July 20, 2017, through July 25, 2017. I also reversed the $12.00 equipment return fee that was applied to your account. I submitted a refund of $33.32 to your credit card account. Please allow up to five business days for processing.
Dish has not changed tactics at all Dish has breached its contract with me 2 years at 89.99I have now been paying 109.99 . I had six months to go on my contract they charged me 202.00 to get out the remained of my breached contract. This company has zero intergrity.I did not know about the suit but I can say that at 7/20/2017 the tactics have not changed. Be aware this company will rob you of every nickle they can get. With no customer service and no integrity.
Business response:
My attempts to reach you by phone on August 14, 15 and 16, 2017, have been unsuccessful; however, I was able to leave a voice message. You said that you agreed to a monthly rate of $89.99, but it was changed to $109.99. You expressed concern regarding being charged an early termination fee for disconnecting your account. Our records show that your monthly rate was $89.99 (plus tax) up until the time when your credit card account was removed from AutoPay, due to a declined response. You were receiving a $10.00 monthly credi... read more
I have been a customer of Dish Network for 1 year and 2 months under a 2 year contract. When the technician came out to install my service he told me there was only one location to install the satellite due to all the trees in my yard. He cut down tree limbs and leaves making it accessible. Little did I realize these limbs and leaves would grow back the following spring. So i contacted Dish in April about the my signal loss. They helped get my channels back but every time I cut my TV off I would lose signal again. So by now ... read more
Business response:
When we spoke, you told me that your satellite dish was moved and that you have not had any issues since. I told you that I will credit your account for the $47.50 charge for the technician visit, and I provided you with a $20.00 monthly credit for the next three months. I advised you to contact me with any concerns, as I would be happy to assist you.
Frequently asked questions about Dish Express
How is Dish Express rated?
Dish Express has a 1.3 star rating with 439 reviews.
When is Dish Express open?
Dish Express is open now. It will close at 5:30 p.m.
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