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Dish Express
- Telecommunications
- Evansville, IN
About this business
Dish Express, Serving The Evansville Area Since 2004. We Pride Ourselves In Providing The Best Service And Entertainment Experience To Our Customers.
Location details
1101 N Fulton Ave, Evansville, IN, 47710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company work take money out of your account unauthorized ... Stay a way
Business response:
On November 13, 2017, we received your review, dated November 10, 2017, filed with the Better Business Bureau. You said that DISH Network collected a payment without your authorization. When we spoke, I informed you that DISH Network received no funds from you. Our records indicate that you initiated an account through an independent retailer, Go Dish, but then you cancelled your installation. Please note that independent retailers charge fees to set up and initiate DISH Network accounts (usually $49.99) and this fee is di... read more
On 6-19-17 I called Dish Network to cancel my subscription. I was told by the Dish rep it would be a good idea to put my service on hold in case my new provider didn't perform up to my satisfaction. He said there would be a $5.00 charge per month that would show up on my bill but when I called in to fully cancel my Dish service it would be waived, not true. I called in to cancel my service and they are charging me the $5.00 per month "service hold" charge and will not waive it.
Business response:
On November 9, 2017, we received your review, dated November 9, 2017, filed with the Better Business Bureau. When we spoke today, I informed you that I removed the balance for DISH Pause from your account. I also submitted a refund of $24.38. Please allow three weeks for processing. This is for the payment collected for DISH Pause. We appreciate you bringing this matter to our attention, so that we may address this matter internally. I apologize for any inconvenience you may have experienced.
I made a call to Dish for my elderly parents to add a channel for them; needless to say, I got talked into signing up with them at my home after they offered a great dealon saving money from Direct TV. I was told by the agent to NOT contact Direct TV until after my installation. I called Direct TV the next morning to cancel to find out I was in a contract and would be charged a fee to cancel over a year early. But Direct TV did note that within 24 hours of installation I could cancel with ALL carriers without a fee. I called... read more
Business response:
On November 2, 2017, we received your review, dated November 2, 2017, filed with the Better Business Bureau. You expressed concern that your early termination fee would not be waived after attempting to disconnect your service within 24 hours of installation. You were also dissatisfied with the customer service you received. When we spoke on November 15, 2017, I advised you that DISH Network does not offer a trial period for disconnecting your service. I requested that you send me information regarding the early termination ... read more
Buyer be aware!! Do NOT even consider DISH NETWORK!! They are the most deceitful business I've ever had to deal with! From their ads to their " customer no service" to their billing, all I got was lies. I signed up for one price only to receive a Bill for almost double that price. They never mentioned my sign up price didn't include all the equipment fees. There is a separate fee for each JOEY receiver, (3) in my case, the Hopper DVR , and then if you record programs, and later reduce your package to one that doesn't include... read more
Business response:
On October 31, 2017, we received your review, dated October 31, 2017, filed with the Better Business Bureau. You expressed dissatisfaction with your DISH Network billing and the level of customer service you received. I attempted to reach you on November 3, 6, and 7, 2017, and I left three voicemails. I also emailed you. In my last message I informed you that, as DISH Network does not handle your direct billing, we did not apply any late or returned check fees to your account. Please note that DISH Network billed Frontier fo... read more
I got dish latino service from dish network. I did it by calling windstream which is an internet provider that provides also dish tv as bundles. I spoke with in spanish, and they never explained about a contract of 2 years. When the guy came to do the installation, he did not speak spanish, so I signed in his phone something. I thought it was a receipt for the installation. The tv signal was very poor and when raining there was no signal at all. The wally tv box was not good, I was disconnecting the box every day to make it ... read more
Business response:
On October 30, 2017, we received your review, dated October 29, 2017, filed with the Better Business Bureau. You said that you experienced technical issues which led you to disconnect your DISH Network account. You disputed the early termination fee, stating that you were unaware what you were signing after the technician installed your service on August 9, 2017. I attempted to reach you on November 2 and 3, 2017, and I left two voicemails. I also emailed you. You replied to my email indicating that you could not speak durin... read more
I had a two-year contract with DISH, but had to sell my house because I was relocating out of the area for a new job. I called DISH to cancel. They were very nice and sent a box back to return one piece of equipment (the Joey Hopper). They indicated I did not need to return the other piece of equipment. I also agreed to pay the termination fee over a 12 month period. 14 months later, they were still billing me for the termination fee so I called to stop that. I then received a bill for $298 for not returning a piece of equi... read more
Business response:
On October 27, 2017, we received your review, dated October 26, 2017, filed with the Better Business Bureau. When we spoke today, I informed you that I removed the unreturned equipment fee from your account. As of November 2, 2017, your DISH Network account balance is zero.
When I signed up for Dish I had their 3 month promo of premium channels during this time I recorded a number of movies from the premium channels. At the end of the trial period I canceled the promos. When I attempted to watch the movies I found they were blocked with a dish message number 371. In order to watch the recorded channels I would have to pay an extortion fee of $5 a month for each of the premium channels I had canceled. I have had every satellite and cable system available around the country and have never come ac... read more
Business response:
On October 23, 2017, we received your review, dated October 22, 2017, filed with the Better Business Bureau. You expressed concern that you were unable to view shows that you recorded once the free premium movie channels were removed. When I spoke with you today, I advised you that due to the copyright laws, the shows that you recorded cannot be viewed if there is no active subscription to the channels that they were recorded from. Being that the recordings are digitally stored on our DVR, we have to abide by the digital rig... read more
Dish network is a TV ripoff provider. They advertise Watch Dish Anywhere it is “ false” a “lie” Away from home login into my Dish Anywhere account all channels I subscribe were not in the guide. Call customer service why the channels were missing, transfer me to tech support was told by tech person the channels were missing because I change package a year ago and my account was not change said channels in question will be in account guide for my viewing in three days login 3 day later no change, call customer service again, ... read more
Business response:
On October 23, 2017, we received your review, dated October 23, 2017, filed with the Better Business Bureau. You expressed concern that you were charged an early termination fee, and you indicated that you were unable to use the DISH Anywhere feature. A review of your account reveals that you were advised your receiver would need to be connected to the internet to watch live TV on the DISH Anywhere app. You were unable to troubleshoot because you were away from home. The agent advised you that the early termination fee would... read more
i am extremly dissappointed in dish ,i have been a customer for16 yrs, they cut my programming and raised my rates.what i lost in channels is wholsome entertainment,,but of course i lost fox news,,they are bias against fx news wholesome entertainment,,dish you suck, you cry babies,,whooo hoo were losing money,,give me a break,,dish is anti republican,anti family values,,
Business response:
On October 23, 2017, we received your review, dated October 23, 2017, filed with the Better Business Bureau. Please understand that our programming packages have been setup to balance cost effectiveness with consumer demand. One way to maintain lower programming costs is to provide stations in packages. As a result, some stations may not be of interest to individual customers, but meet the needs of the audience as a whole. When we spoke today, I informed you that you may add the News Pack to the Flex Pack for $10.00 more per... read more
Frequently asked questions about Dish Express
How is Dish Express rated?
Dish Express has a 1.3 star rating with 439 reviews.
When is Dish Express open?
Dish Express is closed now. It will open tomorrow at 9:00 a.m.
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