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Dish Express
- Telecommunications
- Evansville, IN
About this business
Dish Express, Serving The Evansville Area Since 2004. We Pride Ourselves In Providing The Best Service And Entertainment Experience To Our Customers.
Location details
1101 N Fulton Ave, Evansville, IN, 47710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I signed a 2 year contract 9/17 for all local channels and Fox Sports. We lost chanell 4 July 1 2019 and now we lost Fox Sports. Dish has broken a signed contract to provide service to me for 2 years!!
Business response:
Dish network is what I get on my bills
3 different so called technicians, Tuesday, Wednesday, Friday this week and my satellite tv is still losing signal randomly throughout the day on random receivers, sometimes 2 or 3 of 4 at once. I am paying for service I’m not receiving. Why can’t they fix my issue? How many times does someone have to come out before this is fixed? This is unacceptable but they still expect full payment. One foot out the door with Dish ....... Ridiculous
Business response:
Dear Mr. *******: On August 20, 2019, we received your complaint, dated August 9, 2019, filed with the Better Business Bureau. I unsuccessfully attempted to contact you on August 15, 16 and 22, 2019, and I left three messages. I also sent an email to ******************with a request to contact me, and you replied to my email. You expressed concern that your technical issues were not resolved until after several technician visits, and you mentioned that you are paying for service that you do not receive. Our records reveal th... read more
Apparently, DISH does *******Washer repairs. It has been 2 months and 4 appointments and still no has shown up. *******will also be getting a bad rating from me for their inability to outsource to a reputable company.
Business response:
Dear *** *****: On August 9, 2019, we received your review, dated August 7, 2019, filed with the Better Business Bureau. You maintain that you have waited two months for repairs of your washer. I sent you an email at ******************* on August 12, 2019. We encourage you to contact Samsung directly regarding this matter. We regret any inconvenience you may have experienced.
Complete signal loss error message keeps appearing. Service will resume and then this message keeps coming back. Tech on the phone not able to help.
Business response:
Dear *** **: On August 8, 2019, we received your review, dated August 6, 2019, filed with the Better Business Bureau. I was unable to contact you, as you did not provide a contact phone number. I also sent an email to *********************with a request to contact me, but I have not received a response. You expressed concern with a signal issue you have experienced and you indicated that the telephone technicians have not been able to resolve it. Please provide me with the phone number listed on your DISH Network account, yo... read more
Beware when you send in equipment returns after discontinuing service with Dish. We sent all back in their prepaid ***package. Was notified a month later that there was a router missing. (Why would we want to keep a router from Dish when we discontinued service?) I argued with them for months and finally was told that they would credit the $106 for the router. This was two years ago. Recently, I noticed on my credit report that this $106 bill was sent to collections!! I called another three times to finally get another rep t... read more
Business response:
Dear Ms. ********: On August 1, 2019, we received your review, dated July 31, 2019, filed with the Better Business Bureau. You disputed the unreturned equipment fee applied to your DISH Network account. You said that you were advised your balance was cleared previously, but you then received notice of your balance due. When we spoke, I informed you that the agent with whom you spoke on July 30, 2019, reversed the fee and brought your account to a zero balance. I also advised you that we have no record of any contact concerni... read more
We were lied to when the “sales person” discussed dish service with us. We were assured we would receive ALL the stations with America’s Top 200 package which we currently had with Directv. ****is the #1 station I watch as I am a baseball fan. Within about 2 weeks of switching ****is no longer available on DISHtv. Since we had to sign a 2 year contract we are stuck. Since we are senior citizens and live in a retirement community, I feel we were targeted as easy to take advantage.
Business response:
Dear Ms. *******: On July 30, 2019, we received your complaint, dated July 29, 2019, filed with the Better Business Bureau. You indicated that you are not receiving the channels that you requested during the sale of your service. I attempted to reach you on August 5, 6 and 7, 2019, and I left three voicemails. I also emailed you at ****************. In my last message, I advised you that I reviewed your call to us and found that you were requesting MAVTV. DISH Network has not carried that channel since 2015. As the channel t... read more
I called into dish to setup services, which was a nightmare. I had to pay a deposit he went on to say if I can get someone else to set it up for me It maybe be lower. I advised I would call back he goes on to say why not right now. I advised that my friend wasn’t around . He goes on to say I hear people in the back, which were my children. I asked to speak with a supervisor he refused , kept asking me why I do I want to speak with one and he didn’t care because he was going to a different department. The experience was horri... read more
Business response:
Dear **** *****: On July 29, 2019, we received your review, dated July 25, 2019, filed with the Better Business Bureau. I attempted to reach you at ********************on July 29, 2019. You expressed dissatisfaction with your customer service experience when you attempted to establish an account. We strive to provide excellent service and we regret that your experience was unfavorable.
Awful service. Charged me a early cancellation fee after being a paying customer for five years. They could not provide a technician for over two weeks so I found alternative. Now they charge me early termination fee because I adjusted my viewing choices 19 months ago. Never DISH
Business response:
Dear Mr. ******: On July 24, 2019, we received your complaint, dated July 23, 2019, filed with the Better Business Bureau. You expressed concern with the technical issues you have experienced and that there are no available dates for two weeks. You disputed the early termination fee. This issue was addressed through the ******* ************** **********on July 23, 2019. Please note that the summer months are a busy season for our technicians. We are unable to bump other customer’s appointments as it is on a first come, first... read more
I cancelled my service in June of 2017 but Dish continued to Bill me for two more months. I moved out of state. I spent hours on hold trying to talk to someone only to be transferred then cutoff again. When you select that you want to disconnect your service they will not allow you to talk to anyone to disconnect it. I cancelled thru the provider that furnished my dish when i moved but Dish refused to cancel until I spoke to them but then refused to allow me to speak to anyone. They are a terrible company to do business with... read more
Frequently asked questions about Dish Express
How is Dish Express rated?
Dish Express has a 1.3 star rating with 439 reviews.
When is Dish Express open?
Dish Express is closed now. It will open at 9:00 a.m.
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