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Diadem
- Hair Salons
- Philadelphia, PA
About this business
Location details
4529 Germantown Ave, 2nd Level, Philadelphia, PA, 19144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Diadem, one of a kind – I am very surprised at the negative reviews! I have been a client at Diadem Salon since January 2006. When I started there I had a relaxer and damaged hair. Since that time my hair is natural (and pressed as straight as a relaxer). My stylist, Meeka, always listens to my ideas about my hair and offers advice and suggestions. I usually want a simple, no fuss style and she always gives me options. As with any business there are always growing pains and improvements that can be made. However, Diadem is o... read more
I read the reviews and as a young professional woman I knew this was a place I needed to check out. Truly it was extraordinary. Dez and her team have created an ambiance which takes the salon experience into an entirely new dimension of well being, far beyond your typical salon of color. The level of service and professionalism is unparallel to any other salon that I have visited over the past 10 years in various places and in Philly. For cut and color, I highly recommend Dez. I was extremely impressed by her depth of knowle... read more
Suspicious business!! – The salon in nice, neat and clean, But for the prices of the services and the lack of time management makes it a bad salon. The reason I labeled my review "suspicious business" is because a business that do not list their prices are the ones that often mislead, decieve and overcharge their clients/consumers. Ladies that go to this salon should go to the Pennsylvania Attorney General's website and or call and they will tell you that it is illegal for businesses in PA not to list their prices for servic... read more
time is money and i was paying a fortune! – I was a patron for 4 years, my hair was healthy & manageable - then one day my boyfriend said to me 'why do you keep going? you complain appts never start on time, prices are inconsistent & expensive and you always change the style of your hair when you get home because they just curl it up. Don't you know time is money too!!" I would waste all day Saturday sitting in the salon or my evening without dinner and seeing my kids ( they would be in bed by the time i got home. Sometimes ... read more
I tried but i am too busy & will not be insulted – The end result is above average BUT is it worth it? Loved it my first visit even though my appt did not start on time my wait was about an hour. All 4 other visits after that was absolutely ridciulous-- you wait wait and wait and think about what else you could have been doing (why do they even make appts!!) you watch the stylists giggiling (probably talking about other people), there is no place to go to obtain a snack or drink, you have no idea what you will pay. I present... read more
Diadem....Wears the crown well – Firstly, Diadem is the epitome of talent. All the stylists are talented and very customer oriented. Professionalism is at the top of the ranks. I was such a salon hopper (6-7 at the least), fed up with substandard service, styles, and typical salon environment. The aura is welcoming from the time you set foot in the door. All eyes are on you with smiles and genuine greetings. The salon is a beautiful loft nicely and comfortably decorated. The stylists consist of five dynamic professionals tha... read more
Amazingly Healthy Hair – Yo i have thin hair that is curly at the roots and will not hold curls. I thought all hope was lost until i was recommended to Diadem and i went i was skeptical but i was told the truth that i had unhealthy hair. My stylist was Dez who kept a wonderful conversation even though i am alot younger. When i left my hair was so bouncy and healthy i had healthy hair for ONce!!!!! My hair began to grow and it stayed straight for TWO WEEKS!! WHEN my hair couldnt even last for one day. I love that hair salon a... read more
The Best Service and Atmosphere Ever!! – My experiences at Diadem have always been great. The atmosphere is warm and the hair stylists and receptionist are always friendly and inviting. For the past 3years I have had all natural hair and my success is because of the great time and care Desiree takes with my hair. I always get compliments and no on believe that my hair has not been treated with any chemicals. The thing I love about Desiree is her exceptionally high level of skill and technique and the fact that I have endless... read more
Burned at diadem Part II – I actually called the salon and left a message about the burn mark and In the businesses response they write, please make any remarks while you are at the salon, unfortunately the burn mark did not materialize until the next day. For all reviewers, this is not hate it's just an awful experience at a salon I expected so much from.
Business response:
At Diadem Salon it is our policy that upon completion of services our guests are asked if they were pleased with their services. At no time ever has a guest complained about being burned in the face. We strive to give the best hair care advice possible in a safe and pleasant environment which requires time and patience. Please feel free to voice any concerns or questions at anytime during your visit.
Frequently asked questions about Diadem
How is Diadem rated?
Diadem has a 4.7 star rating with 109 reviews.
When is Diadem open?
Diadem is closed now. It will open on Wednesday at 9:00 a.m.
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