Diadem

queenofphilly 

on Citysearch

13 years ago

My experience was good... – although it has been a while since i've been at Diadem, I had no complaints. the only thing i can say on a negative note is that my stylist was alittle late, but not so late that it inconvenienced me. this was one of my better experiences trying out a new salon. 

CC1018 

on Citysearch

13 years ago

Love it... – I've been a regular at Diadem for approximately a year and I've been pleased with the quality of service provided by the assistants & stylists. My stylist, Ronald, is creative, professional and accommodating. I love the fact that he, and the other stylists, specialize in healthy hair, in addition to, a complimenting hair style. I look forward to my Diadem experience each time I make an appointment. Also, the atmosphere is unique & relaxing. 

lkt51 

on Citysearch

14 years ago

Always a good experience – I originally went to Diadem about a year or so ago, following my former hair stylist. I chose to leave because I was not satisfied with my former stylist, but was very impressed with the look of the salon, and how other customer's finished hair styles looked from their stylists. Recently, I wanted to cut my hair very short and remembered the stylists at Diadem (even though I didn't know any of them personally). My great experience came as soon as I made my appointment! Carol and Dez, and other staf... read more

swishtut 

on Citysearch

14 years ago

The worse customer service I have ever seen – This is without question the most ghetto place I have ever been. After this horrible experience I started getting my hair don at Salon Thalia, a wonderful place. As for Diadem, I was treated horrible. First I waited for two hours, then I waited for an hour with wet hair. There is nothing on this planet tht would make me wait that long for any service. When the assistant took me to get my hair washed she tried to beat me down the stairs so that she could tell everyone that I was '... read more

iluv newthings 

on Citysearch

14 years ago

Dez, YOU GO GURRLLL – I LOVE, LOVE, LOVED MY HAIR, First of all after months of relaxing and coloring my hair, my hair was a bit damage, after i let Dez do her thing, she worked it out, The girl can cut some hair, and style too, i give it to her, she have the touch, I finally found the perfect hairstylist!!!! THXS DEZ 

kiki12 

on Citysearch

14 years ago

I luv how they do hair – When you are finished being serviced its like you are charged a random price. Like if the stylist would like to charge you more they can because their prices are always changing.One time I went to get a service done and I was charged one price, then I went back for the same service just no trim or conditioner, and i was charged only $ 5 dollars less. LIke how is that Possible? I am a person who does not mind paying for good quality but when you try to take advantage of me, a regular. That's when I ha... read more

Journalist 

on Citysearch

15 years ago

Extremely negative experience at Diadem – I had such a negative experience at Diadem, that I am convinced the positive reviews are left by friends and family members of the staff. This band of immature, unprofessional stylists should not even have a business, and certainly do NOT warrant the effusive praise exhibited in these reviews. Yes, the price list is shrouded in mystery; only the stylists know the menu. When it was time to pay the bill, even then I was not given an itemized list of services. The bill was hefty: about ... read more

Greenie 

on Citysearch

15 years ago

Experiencing Diadem – Bottom line: Diadem is like anything else in life. Whatever and however you plan for a experience is usually your guaranteed outcome. I came to learn about Diadem through a friend who was referred by another friend. Nevertheless, I visited the salon during my friends appointment to have the opportunity to scope the location, parking availability, atmosphere and the like. I also wanted to talk to the recommended stylist, explore the use of hair products, price list, wait time and process of scheduling. I... read more

ldybug13 

on Citysearch

15 years ago

Ignorning the facts... – Everybody has something to say about where the salon is located, parking, pricing but it seems like people are ignoring the big picture, their products. The most important ingredients to make your hair healthy is kept a secret at this salon. As a customer, I should have the right to know what exactly is used in my hair. High quality products right? Which one? Nobody knows for sure what their putting in your hair because their always behind close doors mixing your color or deep conditioner. And if you... read more