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Diadem

4.7

About this business

Location details

4529 Germantown Ave, 2nd Level, Philadelphia, PA, 19144, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.7109 reviews
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mjmusic's profile image
16 years ago

not for me – All i can say is ... never again. I was encouraged to write a review. My hair felt soft & bouncy, however, i wasted my whole evening for a blowout & curl (did not get home until 10:30 and my appt was at 4!). I actually left my job early when i shouldn't have. I beleive the staff thought I was younger, once my hair was washed and there was some evidence of gray, the attitude and persona changed. The ad indicates that this is an upscale salon -not by my standards. I can get the same services elsewhere w/o the sill... read more

fashionfrwd's profile image
fashionfrwd 
16 years ago

Review from the heart... – I have been going to Dez since I was 12, and even then, my hair has always looked fabulous. Now as I have grown older, I still continue to use her services. I have recommended quite a few people to the salon, from classmates to random women of Philadephia, who give me compliments on not only the quality of my hair but the extremely detailed haircuts. From long black, to short black, to extremely short blonde, I have stuck with Dez, and I would never switch. I read "reviews" that say that she is mat... read more

qtpie514's profile image
qtpie514 
16 years ago

My hair is fabulous – I couldn't have asked for anything more in a salon. Everyone was welcoming, patient and I received great service. I felt the focus was on me from the moment I went in the door to the moment I left. I even was educated in what to do with my hair and provided options. When you have natural hair it's hard to find a place that will make your hair look straight and not burn your scalp. My stylist was not only conscious about burning me but I feel it is just as straight as when I had a perm. Needless to say I... read more

class501's profile image
class501 
16 years ago

not for those with a calendar – OMG! I used to frequent Diadem and a friend of mine told me that all the reasons why I stopped going were on these reviews, so i had to view them first hand. What i do not understand is why haven't they changed??? Dont we all strive to improve our business? We want to support our people but if they do not care....... oh well. I cant beleive the staff is still snickering at people behind thier back; Older women are still being treated differently and referred to a Ms. while the younger women ar... read more

5457's profile image
16 years ago

An upscale salon..Diadem – Diadem..an upsale salon where professionalism and friendliness is commonplace from all the stylists. I remember my first time at Diadem. I was greeted with geniune smiles... welcoming my presence. My stylist Ang gives me the same time and attention as the person who was before me. If you do not mind the wait you will be more than satisfied with how your hair looks and feels. 

bear1159's profile image
bear1159 
16 years ago

overrated – I had found a salon that could take care of my type of hair, but at what price?? my entire evening and pocketbook!! Desi thinks her salon is the be all end all. She has a horrible attitude , very gossipy and materialistic. We are paying for the $300 jeans she wears to work. Well guess what- I found a salon that does a better job , professional and takes my appt on time. For those ladies that are worshipping this place because you are afraid of the unknown - WAKE UP - no one is better than you and your time is jus... read more

itnaf's profile image
16 years ago

Fabulosity! I'm here 2 stay! – I have been a client at Diadem for 4years and I can honestly say that the salon has evolved. Success is a journey and through the years I feel like I have taken the journey with them. From the moment you arrive you are treated with nothing but respect. Ms. Carol has completely mastered the art of customer service you are drawn in from her initial greeting. Each stylist exudes great energy which makes them easy to approach and a delight to talk to. The talent in the salon is very consistent so y... read more

Rel090's profile image
16 years ago

Dont bother! – Where to begin. I have ALWAYS like the end result., absolutely beautiful hair but I couldnt take the wait anymore. I had been going to Diadem for a few years and decided that my time was way too precious to spend all evening there, so I left. I was ALWAYS punctual for my appts. but ALWAYS waited a minimum of 4 hours to get serviced. There were times when they were still at Main St that I was left upstairs and forgotten about once Carol would leave for the evening. There was a time that Desi was doing a weave w... read more

exec1's profile image
16 years ago

I Read, I scheduled, I loved it – After reading the reviews on this salon I decided to give it a try. As a young professional woman who moved to this area about a year ago i have spent a lot of time in and out of Philly salons. Getting an appointment was challenging but that was quite comforting just knowing these folk are working and in demand. I also got an estimate on the cost of my services when I booked, MY MY when i walked in the salon I was really dazzeled its a beautiful salon and a comfortable environment. I was thi... read more

Frequently asked questions about Diadem

How is Diadem rated?

Diadem has a 4.7 star rating with 109 reviews. 

When is Diadem open?

Diadem is closed now. It will open on Wednesday at 9:00 a.m. 

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