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Diadem

4.7

About this business

Location details

4529 Germantown Ave, 2nd Level, Philadelphia, PA, 19144, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.7109 reviews
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CSMobileUser2's profile image
CSMobileUser2 
16 years ago

Diadem Is The Salon For Me!!!!!!!! – Hello readers! I wanted to share with you my hair experience with Diadem. I remember my first appointment..I thought the salon was beautiful and most importantly the service was beyond my expectations. Im extremely picky but I had total trust in my stylist to cut my hair on my 1st visit!!! Everyone is very polite and you can tell that they all love and respect each other. My hair has never felt as good or looked as good as it did when I left that day. Sure I paid a little more than I woul... read more

CSMobileUser's profile image
CSMobileUser 
16 years ago

I tried Diadem for myself..,, – I came across the salon when riding through the neighborhood. Went online and found a lot of negative reviews. I decided to see to ahead and see what they had to offer. WOW! I must admit that the prices are a little steep but the beauty and healthiness of my hair causes me to overlook it. I have had plenty of stylist who were able to make my hair look beautiful but it was not necessarily healthy. They have really good products. The way that the stylists trim hair in that salon... It is remarka... read more

CSMobileUser3's profile image
CSMobileUser3 
16 years ago

I tried Diadem for myself..,, – I came across the salon when riding through the neighborhood. Went online and found a lot of negative reviews. I decided to see to ahead and see what they had to offer. WOW! I must admit that the prices are a little steep but the beauty and healthiness of my hair causes me to overlook it. I have had plenty of stylist who were able to make my hair look beautiful but it was not necessarily healthy. They have really good products. The way that the stylists trim hair in that salon... It is remarka... read more

DSST's profile image
16 years ago

It is time for change!!! – I have been a faithful customer of Diadem for a at least 4 years maybe longer than that. Healthy hair is important and you feel great when your hair is fabulous. Nevertheless, I have a problem with the pricing!!! The prices keeps changing!! I can count on a number of times when I was charged a different price for something simple. My hair is healthy and it looks nice but I feel like I am being robbed! I agree with the other reviews there should be a list of prices visible for everyone to see. Where... read more

jep1208's profile image
16 years ago

Diadem is the Truth! – I highly recommend this hair salon! I have been a faithful customer for years. The negative reviews concerning Diadem are coming from negative people. I have not been to one black hair salon that I did not wait for at lease 3 hrs or more. Did we for get that our hair is a process (coloring,perming, blowing drying those kinks)? What in the world do you want, this takes time. Most black hair is truly work! The motto of the Diadem is "healtly hair is our priority". So if your hair is not a priority don't ... read more

honestlyspeaking2U's profile image
honestlyspeaking2U 
16 years ago

Reality check – I am a long time customer of DIADEM and as I sat down to read some of the reviews that were left i got angry." ENOUGH is ENOUGH " This is what is wrong with our people and our society as it is! When we see something doing good we hate on it ! and try to DESTROY IT! But WHY! There is more than enough to go around , and more than enough salons in the city that you can go to to get your hair done. But REALLY PEOPLE this has gotten out of hand. You have PEOPLE leaving petty comments , that have absolutly nothing ... read more

semisatisfied's profile image
semisatisfied 
16 years ago

Observations – Lisa has been my stylist for quite some time and I'm happy with her. As for the salon, it is very nice, clean and comfortable. Everyone seems to be nice and I haven't noticed any laughing at clients but i tend not to pay attention other people. I'm usually in and out in a reasonable time. However, I have noticed people sitting for hours with damp heads. . Everyone in there is a good stylist. I think some of the comments lose some validity when you "hate" on Dez and her $300 jeans. What does that have to do wit... read more

jahma's profile image
16 years ago

customer svc is more than just smiles – yes, yes, yes, staff is so friendly and courteous (most of the time, start questioning them about prices..). I was a client for several years.The wait time was always frustrating so I would alternate salons depending on my schedule. After awhile I began to really pay attention to the source of conversation of the staff and the whispering back and forth (w/o going into detail I will say they are immature and get a kick out of laughing at others) I also noticed staff would get upset if y... read more

carcal's profile image
16 years ago

avoid if you have somewhere else go – Not a good experience and I attempted 3x to give a sister a break b/c there are some days where it can be hectic. However, i realized that it was the norm to wait over 4 hours to get a blowout & curl. Then pay upscale prices for gheto service(what!!!????) How Ridiculous!!! -- I could have drove downtown to a reputable salon, got my hair done, met friends for dinner & a drink and still be home before they even attempted to wash my hair at Diadem. Now, if you do not have a good salon to tr... read more

Frequently asked questions about Diadem

How is Diadem rated?

Diadem has a 4.7 star rating with 109 reviews. 

When is Diadem open?

Diadem is closed now. It will open on Wednesday at 9:00 a.m. 

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