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Diadem
- Hair Salons
- Philadelphia, PA
About this business
Location details
4529 Germantown Ave, 2nd Level, Philadelphia, PA, 19144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Fabulous Hair...LONG WAIT, HORRIBLE CUSTOMER SERVICE & OVER-PRICED – Diadem's stylists are very good at what they do but prepared to wait a long time for service. If the owner Dezi does your hair she will have you waiting FOREVER; sad part is she never offers any kind of apology for the delay. You would think at a place where they charge so much $$ for their services you'd receive superior customer service; which would include at the very least an apology but I was NEVER given one. She schedules too many people close togethe... read more
No One is Perfect – To me being a hairstylist myself finding someone who cares about your hair and can manage it well is hard to find. Ladies as you know it is very hard to find a stylist who truly care about hair care, I have seen it all, I have walk into places and turned right back around because yes I might get in and out, but what will my hair look like. Desiree is able to look at your hair and start you on your journey for everything it needs. Her love for what she does shows in your hair. Depending on where you are in... read more
Up to you! – I agree with a previous poster--"women with money don't have time to wait". I am very busy and if I am paying high prices of a boutique salon, I expect boutique treatment. My longest wait was 8 hours. I was never offered a beverage, etc. Also, prices are arbitrary. Everytime I go there, I am baffled at what I am paying for. Prices change for the same do! I just don't get it. Upscale salons don't only provide an upscale look. They also provide upscale services....hand massages, drinks, cookies, websites with pric... read more
A Better choice for better Hair – Oe of my coworkers had recommended diadem to me after months of me complimenting her hair . Her hair dresser had cut off all the dead weight and her hair began growing back , fast , healthy , and without a PERM. I have only went to Domincans and had not went to a black hair dresser in years. After one visit my roomate and I were more then satisfied with Lisas's service and decided we had finally found a salon home and became regualr customers. Lisa as well as the other stylist are more into ... read more
gsgypsy – My first ecnounter with Dezi was when she was a stylist working at Saks Fifth Avenue. I have followed her for the past 10 years. I have never had someone to be this interested in the state of my hair. Dezi convinced me that after to many years to count, to stop getting a perm. I truly enjoy my experince at Diadem, when I step through the doors, I feel like I'm at home. The service is very professional and very relaxing. I would, and have recommended Diadem to everyone. This is a shop of young entrpreneurs, who care... read more
So happy I found this salon – After a long string of hair stylists who were more concerned about pushing clients in and out of their doors than taking the time to actually care for their clients hair, my hair was in such bad shape that I was on the verge of getting a perm, when my friend told me to try to Diadem. And I am so happy she did, I've been going regularly since December 2007 and have never looked back!! The staff at Diadem, actually knows how to care for natural hair and is really concerned about improving and main... read more
why the big deal? – Ms Carol is a gem and has mastered customer service. The actual hairstylists are immature and have no respect for your time.This salon is just like many others in the 'hood. If you have nothing else to do for 6 hours this is the place 4 u. If you are a busy working girl I would not recommend, apparently the staff thinks you have nothing else to do but wait on them. Ironic, because the prices are above average - women with money do not have time for this...
Got fed up & quit! – I was a client w/ Desi for several years and just got fed up. Granted, my hair was in good condition, however, never really recieved a 'head turning' style or anything fabulous. Upon reading the reviews I would agree as a woman over forty I was treated as if I had no style - and that is how i walked out of the salon ( shiny curled hair with a nondescrip style). As the years went by I grew more and more impatient and dissatisfied with the wait time and boring haircut &style. By the way Desi likes to cut (... read more
Never Again – I highly recommend Diadem if you like to wait for over 5 hours. Also if you enjoy spending a lot of money on a regular hairstyle. Angie was rude. My experience was the worst.
Frequently asked questions about Diadem
How is Diadem rated?
Diadem has a 4.7 star rating with 109 reviews.
When is Diadem open?
Diadem is closed now. It will open on Wednesday at 9:00 a.m.
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